Accessibility

Our Committment

The University of Ottawa Health Services strives to provide services in a manner that is accessible to all of our patients, and respects the dignity and independence of people with disabilities. We are committed to offering equal opportunity to access our services and to providing the benefit of the same services, in the same place and in a similar way to all customers.

How we are making UOHS more accessible

  • Creating an accessibility email
    • Provides a feedback process for suggestions, complaints, and general feedback as it relates to accessibility
    • Allows direct communication with individuals with disabilities who prefer a written method of communication
  • Signage
    • Creating accessibility signage for all clinic locations
  • Continuously updating policies to reflect accessibility regulations
  • Ensuring staff are adequately trained

Our Policies

AODA Customer Service and Integrated Accessibility Policy & Plan:

  • Regular font
  • Large font
  • Auditory format

Notice of Temporary Disruption

No disruptions to report. All elevators are working and clinics are accessible.

Feedback

Health Services (UOHS) strives to provide services in a manner that is accessible to all of our patients, and respects your dignity and independence in accordance with AODA Accessibility Standards for Customer Service.

Your feedback is important to us. To help us better serve you, we invite you to fill out this form and to give us a written description of the situation that led you to formulate your comments. Accessibility inquires can also be sent to accessibility@uohs.uottawa.ca.

Hours of Operation

Walk-in Clinic

Monday: 8 AM - 8 PM
Tuesday: 8 AM - 8 PM
Wednesday: 8 AM - 8 PM
Thursday: 8 AM - 8 PM
Friday: 8 AM - 8 PM
Saturday: 10 AM - 2 PM
Sunday: Closed

100 Marie Curie, Ottawa

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613-564-3950

 

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613-564-6627

Mailing Address

300-100 Marie Curie Pvt
Ottawa, ON
K1N 6N5

After Hours Access to Care

Patients registered with a family doctor at UOHS

THAS connects you to a nurse who can provide medical advice, or, if appropriate, provide access to a family health team doctor or suggest that you go to emergency.

1-866-553-7205


Patients registered with a family doctor at UOHS – Ontario residents

Telehealth Ontario is a free service that allows Ontario residents to speak to a Registered Nurse with their medical questions any time of the day or night. This could be when you're sick or injured but aren't sure if you need to see a doctor or can treat the situation at home.

1-866-797-0000


Patients registered with a family doctor at UOHS – Quebec residents

Info-Santé 8-1-1 is a free and confidential telephone consultation service that puts you in contact with a nurse in case of a non-urgent health issue.

Info-Santé 811

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