Diabetes

The University of Ottawa Health Services Family Health Team (UOHS FHT) offers a Diabetes type 2 program that is focused on providing comprehensive diabetes care and helping you to live your best life with diabetes.  The program is based on the Canadian Diabetes Association’s best practice guidelines and is led by a nurse practitioner. You will work with the nurse practitioner and other team members, meeting with them on a regular basis to review and enhance your diabetes management.  More specifically, the program aims at:

  • Providing comprehensive diabetes care for the affected individual and their family based on several strategies derived from evidence -based research and best clinical practices.
  • Empowering the individual and his/her community toward effective self-management of diabetes.
  • Develop and incorporate disease prevention and health promotion strategies in the everyday clinical practice.
Our Family Health Team includes other health professionals who are available to support you including a pharmacist, a registered dietitian, a chiropodist (foot care specialist), registered nurse, a smoking cessation counselor, and a counseling team.  The nurse practitioner and other health professionals work closely with your family physician to help you manage your healthcare needs.

What to Expect

Family Health Team (FHT) Program

Our Registered Dietitian works with you to set healthy lifestyle goals. She can help you with:

  • Making healthy choices
  • Managing your diet if you suffer from: celiac disease, irritable bowel syndrome, diabetes, high blood pressure
  • Making sure you eat all essential nutrients
  • Reading nutrition labels

The FHT dietitian also leads the Healthy Lifestyles Program and Craving Change Program – See the program pages for more info if one of these programs is right for you.

How to Prepare

  • Have laboratory tests done before your visit
  • Bring blood glucose records with you (written down or printed from your meter)
  • Bring a list of all medications you are taking including non-prescription drugs.  Let the team know which ones need to be refilled.
  • Write down any questions you have about your diabetes.
  • Save any non-urgent, non-diabetes questions for visits with your family physician

How to Access

If you have rostered with a physician at the UOHS FHT, you are 18 years or older and you have a diagnosis of Diabetes Mellitus Type II, you can join the Diabetes type 2 Program and have free access to the service. Call 613-564-3950 for more information or to book an appointment.  By participating in the UOHS FHT Diabetes program you may be able to better manage your diabetes and avoid diabetes-related complications while still having regular appointments with your family doctor or nurse practitioner for management of your overall health.  All patients rostered to the UOHS FHT have access to our allied health professionals.

Wait time

Approximate Wait time at Walk-in Clinic



Please consider making an appointment with your family doctor for non-urgent issues

Hours of Operation

Walk-in Clinic
100 Marie Curie, Ottawa

Monday: 8 AM - 8 PM
Tuesday: 8 AM - 8 PM
Wednesday: 8 AM - 8 PM
Thursday: 8 AM - 8 PM
Friday: 8 AM - 8 PM
Saturday: 10 AM - 2 PM
Sunday: 10 AM - 2 PM*

*Summer Hours: The Walk-in Clinic will be closed on Sundays from June 4th to August 27th

Important Walk in appointment information for Rideau Clinic location

Contact

300-100 Marie Curie Pvt
Ottawa, ON
K1N 6N5

Tel: 613-564-3950

Fax: 613-564-6627

After Hours Access to Care

Patients registered with a family doctor at UOHS

In case of emergency, always dial 911. THAS connects you to a nurse who can provide medical advice, or, if appropriate, provide access to a family health team doctor or suggest that you go to emergency.

1-866-553-7205


Patients not registered with a family doctor at UOHS – Ontario residents

In case of emergency, always dial 911. Telehealth Ontario is a free service that allows Ontario residents to speak to a Registered Nurse with their medical questions any time of the day or night. This could be when you're sick or injured but aren't sure if you need to see a doctor or can treat the situation at home.

1-866-797-0000


Patients not registered with a family doctor at UOHS – Quebec residents

In case of emergency, always dial 911. Info-Santé 8-1-1  is a free and confidential telephone consultation service that puts you in contact with a nurse in case of a non-urgent health issue.

Info-Santé 811

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