Reporting to the Vice-President Academic and Provost, Strategic Enrollment Management (SEM) is responsible for academic-related processes and services for future and current students, professors, academic staff, alumni and the general public.

Academic essentials

Information on everything you'll need to do throughout your studies, from choosing a program of study to getting your diploma. Some of these academic essentials are offered at the undergraduate level only.

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All email correspondence from the University of Ottawa is sent to students via their official university e-mail (@uOttawa.ca). It is the student's responsibility to check his/her university email account on a regular basis.

It is highly recommended that all professors use their official university e-mail account (@uottawa.ca) when communicating with their students and mention this practice in their course syllabus.

Customer service outlets

Contact one of our customer service outlets for support with any of the academic essentials or search for a topic using InfoExpress, the simplest, quickest way to find the information you need.


InfoAdmission: Receives and evaluates applications for admission to undergraduate programs
  • General information – undergraduate admission
  • Undergraduate application for admission
  • Admission file being processed
  • Documents needed to complete admission file
  • International students
  • Undergraduate scholarship offers
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For questions related to admission to graduate studies, please contact the Graduate Studies Office of the faculty offering the program you are applying to.


Office hours

 June 1 to August 31: Monday to Friday, 9 a.m. to 3:30 p.m.
September 1 to May 31: Monday to Friday, 9 a.m. to 4:30 p.m.

Contact information

admissions@uOttawa.ca 

Tabaret Hall (map)
75 Laurier Avenue East
Ottawa ON K1N 6N5
Canada

Tel.: 613-562-5315
Toll-free: 1-877-868-8292
Fax: 613-562-5790

InfoService: Handles requests for documents, transcripts, proof of registration and other registrar-related services
  • Information on tuition fees
  • uOttawa card
  • Transcripts
  • Docu-Net (for ordering official documents online)
  • Statement of studies
  • Statement of degree conferred
  • Copies of diplomas
  • Convocation
  • Special student registration
  • AuraData

Office hours

Please note that InfoService will close exceptionally between 11:30 a.m. and 2:30 p.m. on Wednesday December 17th, 2014.  However, our reception desk and phone lines will be open during that time. 

Please note that InfoService will close exceptionally at 1:30 p.m. on Thursday December 18th, 2014.  However, our reception desk and phone lines will be open until 5:00 p.m. 

June 1 to August 31. Monday to Friday, 9 a.m. to 3:30 p.m.
September 1 to May 31. Monday to Friday, 9 a.m. to 4:30 p.m.

Office hours are subject to change — please check this page before your visit.

Contact information

infoservice@uOttawa.ca

Tabaret Hall (map)
75 Laurier Avenue East
Ottawa ON K1N 6N5
Canada

Tel.: 613-562-5630
Toll-free: 1-877-868-8292
Fax: 613-562-5323

Financial Aid and Awards: Administers scholarships, bursaries, government financial aid and work-study

General information

  • Scholarships and bursaries (undergraduate)
  • Work-Study Program
  • Government Financial Aid

For registered students

  • Scholarships and bursaries
  • Work-Study Program
  • Government financial aid
  • Financial counselling

Office hours

 June 1 to August 31: Monday to Friday, 9 a.m. to 3:30 p.m.
September 1 to May 31: Monday to Friday, 9 a.m. to 4:30 p.m.

Contact information

loansandawards@uOttawa.ca

Desmarais Building (map)
55 Laurier Avenue East, Room 3156
Ottawa, ON K1N 6N5
Canada

Tel.: 613-562-5734
Toll free: 1-877-868-8292
Fax: 613-562-5155

Liaison Office: Offers campus tours, promotion of the University to future students and guidance counsellor support
  • Activities and events for future students on and off campus
  • Campus tours
  • Student ambassador program
  • General information for guidance counsellors

Office hours

June 1 to August 31: Monday to Friday, 9 a.m. to 4 p.m.
September 1 to May 31: Monday to Friday, 9 a.m. to 5 p.m.

Contact information

liaison@uOttawa.ca 

Tabaret Hall (map)
550 Cumberland Street, Room 088
Ottawa ON K1N 6N5
Canada

Tel.: 613-562-5800 ext. 1000
Toll-free: 1-877-868-8292
Fax: 613-562-5290

uOttawaInfo: Offers general information about University faculties and services
  • General information (University contact info, office hours, etc.)
  • General information on uOttawa services (where to eat on campus, where to find the library, campus activities, contact persons for suppliers, etc.)
  • General information on faculties (list of faculties, location, dean, etc.)

Office hours

June 1 to August 31. Monday to Friday, 9 a.m. to 3:30 p.m.
September 1 to May 31. Monday to Friday, 9 a.m. to 4:30 p.m.

Contact information

uottawainfo@uOttawa.ca

Tabaret Hall (map)
75 Laurier Avenue East
Ottawa ON K1N 6N5
Canada

Tel.: 613-562-5700
Toll-free: 1-877-868-8292
Fax: 613-562-5323

Services for professors and academic staff

Strategic Enrollment Management also provides services and information for academic staff and professors, contributing to overall University operations.

Academic Sector Training Hub

Student Information System (SIS) replacement project

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