Student Zone

On November 7, you’ll see some new stuff in uoZone, including the following:

  • A new registration application replacing Rabaska
  • A new application to update your file replacing some InfoWeb functions, all of this in a Student Center, where you can complete all your academic transactions.
  • A graduate students Candidate Center to track your research and thesis progress.

The University of Ottawa has been working for three years to prepare a new student information system to replace the one we’ve been using for more than 20 years. The new system will function better for the entire University community!

Frequently asked questions

Why change the student information system (SIS)?

The current SIS is a computer system developed internally 20 years ago that has become difficult to adapt to today’s needs. The goal of the SIS replacement is to provide better IT tools for the entire University community.

Why replace such a key system in the middle of the school term?

It’s not easy to find the right time to replace such a wide-ranging system. There’s no perfect time, but some times are better than others. November 7 was carefully chosen to avoid disrupting operations that affect the entire University community (registration, convocation, exams, etc.) as much as possible.

What’s in it for me?

  • Applications based on best practices in postsecondary institutions.  In Canada alone, eight of the 15 members of the Group of Canadian Research Universities (U15) use the same software.  
  • More autonomy.
  • A powerful enrolment module with an integrated waitlist that automatically registers students when a spot becomes available (providing spots have been reserved for their program).
  • Freedom to enrol both in courses that are part of your program and courses that aren’t (for personal interest).
  • A new online research and thesis management application, if you’re a graduate student.
  • A Student Center bringing together your personal information and academic record.

What are the biggest changes?

  • Rabaska and InfoWeb will be retired and replaced by the Student Centre and its various applications, which you can find in uoZone.
  • You can track your graduate thesis and research progress online in the Candidate Center.

What do I have to do to prepare?

We’ve got everything set up to make the change as smooth as possible. We’ve developed user guides for each application that has changed, available in uoZone as of November 7. As well, a Student Brigade will support students who need help.

What online tools will be unavailable from November 1 to 7?

Below is a list of systems with their projected temporary (or permanent, in the case of InfoWeb, Rabaska and the current SIS) shutdown times.

  October 31 to November 4 at 5 p.m. November 4 at 5 p.m. November 7 at 7 a.m.
Blackboard Learn Available Unavailable Available
DocuNet Unavailable from October 31 at 5 p.m. Unavailable Permanently shut down (*replaced with new tool in uoZone on November 7)
Account and password creation
Unavailable from November 2 at 8 a.m. Unavailable Available
InfoWeb Unavailable from November 1 at 5 p.m. Unavailable Permanently shut down (*replaced with new tool in uoZone on November 7)
Housing Portal Available Available Available
One Card Available Available
(Information unavailable in uoZone)
uoZone Starting November 1 at 5 p.m., uoZone applications will gradually become unavailable until Friday. Unavailable Available
Sports Services systems Available Available Available
Library network systems Available Available Available
Rabaska Unavailable from November 1 at 5 p.m. Unavailable Permanently shut down (*replaced with new tool in uoZone on November 7)

What’s new

  • Student Center
  • Candidate Center
  • A built-in waitlist in the enrolment module.

Terminology you need to know

Term (formerly “session”): The academic year is divided into three periods called terms: fall, winter and spring-summer. Courses and other activities are offered during the terms.

Student Center: An interface allowing you to access functions and information related to academics (enrolment, course withdrawal, schedule, holds, to-do list) and finances (financial aid and student accounts), as well as to change some personal information.

uoCampus: Name of the new student information system at the University of Ottawa.

Candidate Centre:  An interface for students enrolled in research programs at the University of Ottawa. You can submit service requests through it and track the progress of your research and thesis evaluation. 

Academic Career: Allows you to filter searches by study level (undergraduate or graduate) and faculty (direct entry or professional). Six careers are available: undergraduate, education, law, medicine, graduate, postdoctoral.

Advisement Report: Your program requirements and the courses you have taken.

Holds: Restrictions or conditions that can limit or temporarily remove your access to certain services.

To-Do List: A list of administrative tasks that the University, your faculty or your school requires you to complete.

Units (formerly “credits”): A numerical value of an academic activity. One unit usually represents 45 hours of work, including class attendance (lectures, labs, practical training), online presence, personal work, practical assignments and exam preparation.

Enrollment (formerly “registration”): The process of registering for courses for a term as a student.

Student Brigade

A Student Brigade has been created to answer your questions, assist you and make this change as easy as possible. Feel free to email them at or call them at 613-562-5800 ext. 7352 if you have any questions about these applications you now have.

If you have technical or access problems, call ext. 6555 or fill out a Service Desk request.

Back to top