Transfer funds or refund policies

Refund of a 5-day, 7-day or Pay as you go meal plan

  • They are non-refundable, non-transferable and non-interchangeable to the exception of students leaving the university or moving out of residences; view section 8 and 14 in the Terms and Conditions for details.

Transfer of Dining $

  • When your meal plan expires, any funds remaining in the Dining $ account will automatically be transferred to your Flex account, minus a $25 administration fee.
  • Dining $ cannot be transferred before your meal plan expires.

Refund of Flex $

  • Funds in your flex account remain valid for six years after the last transaction date.
  • Counsult section 8 of the uOttawa Card Terms and Conditions.

Access your uOttawa Card to:

  • View your balance
  • Add funds
  • Deactivate your card

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