Designation - French Language Services Act
In September 2015, the University of Ottawa officially obtained designation for its services and academic programs in French under the French Language Services Act of Ontario.
This designation guarantees the continuation of the Francophone character of our university. It will protect the provision of services and academic programs in French by the University of Ottawa, the largest bilingual university (French-English) in the world.
The University of Ottawa has always been firmly committed to promoting and protecting the interests of the Franco-Ontarian community. This commitment was enshrined in the legislation that saw the University become a public institution some 50 years ago. Francophonie and bilingualism are also one of the four pillars of our strategic plan, Destination 2020.
This designation is a fundamental acknowledgement of the University of Ottawa’s commitment to the promotion and development of the French language and culture in Ontario for generations to come.
Lodge a complaint
There is already a procedure in place to file a complaint that relates to bilingualism. Anyone can lodge a complaint with the Office of the Vice-President, Academic and Provost, who will contact the service concerned to resolve the issue and, as required, report back to the complainant. This process is overseen by the Standing Committee on Francophone Affairs and Official Languages, which includes a summary of all complaints in its annual report.
Designation will take effect on January 1, 2016, at which point this procedure will be adjusted to respond to complaints under the French Language Services Act. In addition, any person who is dissatisfied with the way the University of Ottawa handles a complaint may bring the matter to the French Language Services Commissioner of Ontario, who may launch an investigation and make recommendations as specified in the Act. As soon as designation takes effect next January, the University will publish the procedure to follow to lodge a complaint under the Act.