Access to information
The University of Ottawa routinely provides information to the public on its website or through its administrative and academic services. A formal request for information that can be routinely released to the public is not required.
If you are looking for information that is not readily available on the University's website or through its administrative and academic services, you may submit a formal access to information request for general or personal information that is under the custody or control of the University.
How to make a formal request
The Access to Information and Privacy Office (AIPO) will make every reasonable effort to respond to your request within 30 calendar days of receipt of your request and as prescribed by FIPPA. However, the Director may extend this deadline in accordance with FIPPA.
Right to Appeal
If you are not satisfied with the University's decision regarding your request for access to information or correction of personal information, you may submit an appeal to the Information and Privacy Commissioner of Ontario to review the University's Access to Information and Privacy Director's decision.
Once you have been notified of the decision, you have 30 days to submit an appeal to the Commissioner.
The fee payable to the Commissioner when filing an appeal is:
- $10.00, if you requested access to your own personal information;
- $10.00, if you requested a correction to your own personal information; and
- $25.00, if you requested access to any information that is not your own personal information.
Information and Privacy Commissioner/Ontario
2 Bloor Street East, Suite 1400
Fee estimates, final fees and waiving of fees
A fee estimate will be provided when fees are expected to exceed $25.00.
The University may require you to pay 50% of the total estimated fee prior to the start of work if the estimate exceeds $100.00.
A refund will be issued if the fee deposit paid exceeds the actual cost incurred by the University.
Upon full payment of the final fees, the disclosed and/or partially disclosed records will be provided to you.
You may request a fee waiver directly from the Director upon receipt of the decision by sending a letter directly to the Director, outlining, your reasons for requesting a fee waiver. In order for the Director to consider your request for a fee waiver, you must demonstrate financial hardship and documents to support this request must be provided. This should include information about your income, expenses, assets and liabilities.
|Access to general or personal information||$5.00 application fee accompanied by written request|
|Request for correction of personal information||$5.00 application fee accompanied by written request|
|Search for responsive records||Personal Information Request: No charge|
General request: $30.00/hour
|Preparation of records for disclosure, including severing parts of the records||Personal information request: No charge|
General request: $30.00/hour
|Photocopies and computer printouts||$0.20/page|
|Shipping costs||Actual costs|
|Associated costs, including the cost of developing a computer program or other method to produce a record from a machine-readable record||Actual costs|
Complete the Access Request Form [PDF] or write a letter stating that the request is being made pursuant to the Freedom of Information and Protection of Privacy Act.
Be as specific as possible in describing the records requested. The more specific your request, the more quickly and accurately we can respond to it can be answered.
Pay the $5.00 application fee by cash, cheque (payable to the University of Ottawa) or money order.
If you are being represented by a third party, make sure you include a signed copy of the Authorization Request Form for Representation [PDF] with the completed Access Request Form and the application fee.