Student struggling

There are many services offered for undergraduate students in need of non-urgent help. Check the list below for more information on them.

Telemedecine for student-staff

Employee family assistance program for student-staff

Community services

Services offered by the UOSU

As a graduate student on campus, you have access to different resources than the undergraduate students.

Physical HealthMental Health

Student Health and Wellness Centre

The center is staffed by a multidisciplinary team of health professionals, including physicians, nurse practitioners, registered nurses, health promotion specialists psychotherapists, a psychologist and psychiatrists working together in a shared care model.

Learn more

Phone Support

My SSP (My Student Support Program)

Via GSAED, graduate students have free access to the Student Support Program24/7/365 to speak to a counsellor immediately 1-855-649-8641 (from Canada or the United States), or to make an appointment for telephone, e-counselling and other options such as web-based chat.

More info

Health promotion and education

Health promotion aims to spread awareness about various health and wellness topics on campus. We are also a group of peers here to listen and support you and offer you a holistic approach to well-being. We organize multiple services such as :

Peer wellness coaching
Therapy dog program
Zumba
Yoga

Visit the Health promotion and education website

Complementary services

Telemedicine for student-staff

Employee and family assistance program

Community services

Community services (off-campus)

You will find mental health-related resources available online, by phone or in person in the Ottawa-Gatineau region.

The list provided suggests a few resources, depending on the mental health topic or issue for which you are looking for help, but you can also use the eMentalHealth.ca database search tool to help in your search. It is an excellent tool to find a great variety of services near you (including walk-in counselling clinics, helplines and mental health professionals).

Check out off-campus services

International students not in Canada

Undergraduate students

You have access to support by phone 24/7, 365 days a year from 22 countries outside of Canada with Empower Mevia your UOSU membership (see the FAQ for the list of numbers). Videoconferencing is also available upon request after an initial consultation.
If you need access from countries other than the countries listed, simply email: [email protected]. Please note that the mobile app is only available for download in Canada.

Graduate students

Via GSAED, graduate students have free access to the Student Support Program 24/7/365 to speak to a counsellor immediately 1-855-649-8641 (from Canada or the United States), or to make an appointment for telephone, e-counselling, and other options such as web-based chat.
If you need access from other countries, visit the SSP Website (just type in University of Ottawa or GSAÉD to identify your institution) to organize access to the service via electronic chat or email.

Canadian citizens travelling abroad

The University of Ottawa has partnered with International SOS to support registered uOttawa students who are Canadian citizens normally residing in Canada but are currently outside of the country (i.e., for an exchange programme, fieldwork, etc.).

You can:

Contact 1-215-942-8226 or
Download the Assistance App and identify their institution.

International SOS:

Offers 24/7 support, every day of the year
Offers support in over 60 languages
Provides an assessment
Offers counselling via telephone or videocall

As a varsity student, you have access to all the resources available for graduate and undergraduate students, but for more specific support, you also have access to direct mental health support with Anna Abraham, Varsity Mental Health Coordinator and Registered Psychotherapist. You can schedule a session by emailing her at [email protected].

Student-athletes support

Our high-performance philosophy is athlete-centered and the health, safety, and wellness of our student-athletes are at the heart of every action we take.

Anna Abraham is the full-time Varsity Mental Health Coordinator and Counsellor. She is also a member of the CRPO (College of Registered Psychotherapists of Ontario) and has supported student-athlete mental health and performance for several years as a part of our Varsity Integrated Support Team.

Her office is located at Minto (801 King Edward) Room C209b and she can be reached by email at [email protected].

Learn more

As a student in law or medicine, you have access to all the resources available for undergraduate and graduate students; however, you also have access to more specific resources.

Students in the Faculty of Law

If you are a student in the Faculty of Law, you have access to direct mental health support with a dedicated counsellor working with Common Law students. To make an appointment, you can book a single session appointment online or email us at [email protected].

You can also access your very own Member Assistance Program (MAP) for counselling services and meet with a counsellor within 48 hours.

Learn more