Question with: The Canada Revenue Agency
The Canada Revenue Agency (CRA) administers tax, benefits, and related programs for Canadians and ensures tax compliance on behalf of the federal and provincial governments (except Quebec) across Canada; these responsibilities contribute to the ongoing economic and social well-being of Canadians. The CRA works to contribute to the efficiency of government by delivering a world-class tax and benefits administration that is responsive, effective, and trusted. We strive to be trusted, fair, and helpful by putting people first.
We’re very proud to be named one of Canada's Top 100 employers for the second year in a row. In 2017, we were recognized as the Public Sector Employer of the year by the University of Ottawa Career Development Centre. As a public service employer that is made up of over 40,000 professionals in fields ranging from audit to information technology to accounting to finance, the CRA offers an exciting array of full-time and part-time career opportunities.
QUESTIONS ABOUT THE REQUIREMENTS
Q: What do you look for when hiring a student?
A: The same things we look for in all of our employees – individuals whose values and ethics are rooted in integrity, respect, professionalism, and collaboration. These qualities form the foundation of our organization and are top-of-mind every time we hire someone. Additionally, managers seek to hire students in a particular field of study that go well with their business requirements. Many students become CRA employees after graduation through our student bridging mechanism.
Q: Is preference given to certain fields of study when it comes to hiring a student at the CRA?
A: The CRA is more than just taxes. From IT to finance, to communications and accounting, we offer many different career opportunities! For some student jobs, managers seek out candidates who are studying in a related field or have completed specific courses. When hiring for these positions, we may consider only the candidates who have specific education. However, many of our student jobs don’t require specific education, so don’ be discouraged - the CRA has a place for many talents!
Q: Are there key elements in someone’s CV that make you hesitate from hiring them?
A: We evaluate potential candidates based on the answers they submit to our job posters. Resumes are just one part of the application process, but make sure yours is up to date and accurate, with key dates and clear descriptions of your responsibilities.
QUESTION ABOUT THE HIRING PROCESS
Q: Are you currently hiring? If yes, what type of positions? (permanent, part-time, etc.)
A: The CRA is always hiring! We post job opportunities on our career web page throughout the year. The types of positions will vary based on operational needs.
Q: Do you hire only Canadian citizens?
A: Hiring preferences at the CRA are given to veterans, Canadian citizens, and permanent residents.
Q: What does the hiring process look like?
A: Every hiring process begins with creating a candidate profile: https://www.canada.ca/en/revenue-agency/corporate/careers-cra/careers-cra-3-apply.html. Once you’ve created an account, you can search for and apply to CRA jobs. You can even sign up for alerts to receive notifications of any new employment opportunities! The hiring process can vary quite a bit depending on the position being filled. Typically, it involves completing an online application to one of our job posters, followed by an initial screening process. After that, we may use other types of assessment (an exam, interview, etc.) to identify qualified candidates.
Q: Do students have a better chance of getting hired through FSWEP?
A: The CRA hires students through various channels, including:
- the Federal Student Work Experience Program (FSWEP)
- CO-OP or internship programs
- advertised CRA staffing processes
- the Indigenous Student Employment Program
Managers can choose the hiring option that best suits their business requirements. Therefore, we encourage students to apply to all the student processes and programs for which they are eligible.
QUESTIONS ABOUT OPPORTUNITIES
Q: Are there opportunities for career advancement at the CRA?
A: The CRA prides itself on offering meaningful work to students and providing room to grow in their careers. With over 40,000 employees and offices from coast to coast, there are always professional development opportunities. Many students become CRA employees after graduation through our student bridging mechanism.
QUESTIONS ABOUT EMPLOYMENT
Q: Are there job offers for students in communications?
A: Most communications positions in the CRA exist in its Public Affairs Branch. We hire students for our communications needs in media relations, marketing, internal communications and more!
Q: What are the job opportunities at the CRA for a student studying law?
A: The CRA employs many people from the legal field, including lawyers and paralegals. We have job opportunities for students with this specific background in many different areas of the Agency, so apply to our student processes if you’re interested in working with us.
QUESTIONS ABOUT THE WORK CULTURE
Q: What do the CRA offices look like?
A: The CRA has offices across the country, and they differ based on location and the type of work carried out at each site. Our facilities include everything from IT labs to call centers. The CRA prides itself on providing clean and safe work environments for its employees.
Q: What is the work culture in your organization?
A: The CRA has been recognized as one of the Top 100 Employers in Canada. Our diverse and inclusive workplace fosters innovation and drives us to be a world-class tax and benefits administration. High employee morale and involvement form the core values of our agency. To make sure our employees are heard, we listen to what they have to say, learn what’s important to them, and turn those findings into programs that make the CRA a welcoming and happy place to work.
To find out more about the CRA and career opportunities with them, check out their Canada.ca page.