Introducing HotSpot, uOttawa's new parking app that lets you pay for parking from your phone! No more waiting in line for the Pay & Display machine, just pull up the app and put some time on your virtual parking meter. You can get reminders when your time is running out so you can conveniently add time to the meter and avoid getting a ticket without having to stop what your doing and go out to the parking lot.
Using HotSpot is also a great way to help reduce your exposure to high-touch surfaces that can lead to the spread of COVID.
Simply download the app now from the App Store or the Google Play Store to get started creating your account and loading your e-wallet; if you don't want to download the app right away, you can also go to www.htsp.ca from your phone or computer's web browser. The same app and e-wallet can be used for any HotSpot-enabled municipality or parking facility, including at Carleton University.
If you ever have any questions or difficulty with the app, HotSpot’s own 24/7 bilingual support line is there for you at 1-855-712-5888. Find out more and see how it works on the HotSpot website , as well as their Frequently Asked Questions .
BONUS: New users get their first half hour of parking FREE!
HotSpot charges a small convenience fee to use the app, but the ability to reclaim unused time – even if it’s only a few minutes! -- should quickly pay for itself. And you can request a refund of whatever is left in your e-wallet if you ever want to close your account.
Methods of Payment
Using the HotSpot app, you can pay for parking with: