Understanding the Laws

University of Ottawa

The university has developed political, regulations and protocol by virtue of provincials and federal accessibility laws.
The following guide lines were created to help ease the understanding and implementation of the requirements of the law:


  1. General Requirements
  2. Customer Service
  3. Information and Communications
  4. Employment
  5. Transportation
  6. Design of Public Spaces


Ontario Human Rights Code:

The Ontario Human Rights Code (the Code) says people with disabilities must be free from discrimination where they work, live, and receive services, and their needs must be accommodated.

Under the Code, when a person with a disability needs accommodation, there is a duty to . This means uOttawa may need to provide an individualized response to an accommodation request. The Code also covers volunteers and unpaid workers.

duty to accommodate

Read the Code

Accessibility for Ontarians with Disabilities Act (AODA):

About AODA:

The AODA (hyperlink here) sets accessibility standards that uOttawa must meet.
The goal of the AODA is for Ontario, including uOttawa, to be accessible by 2025, by removing and preventing barriers so that people with disabilities can participate more fully in communities.

The Integrated Accessibility Standards Regulation (IASR) is a list of General Requirements and five Accessibility Standards that have been created as part of the Accessibility for Ontarians with Disabilities Act (AODA).

These standards are rules that uOttawa need to follow to identify, remove and prevent barriers so that people with disabilities have more opportunities to participate in all activities across campus.
To help you better understand each standards and the requirements that pertains to uOttawa, we created a guideline for each standards.

Read the AODA

Learn More:

Understanding the accessibility laws and regulations
Learn more about each standards and requirements, definitions, timelines and guidelines.

Accessibility Hub

find experts, training, best practices and tools to help you comply with the law.

Get quick answers to common questions about accessibility.

Mandatory Accessibility training

 Customer services working together 

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