On campus, off-campus and online resources

On campus

Access Service

The Access Service is responsible for assessing, establishing and implementing academic accommodations for students who have a disability, with respect and reliability, while adhering to the various regulations and laws.

Desmarais Hall, Room 3172
55 Laurier Avenue East
Ottawa, ON  K1N 6N5
Telephone: 613-562-5976
adapt@uOttawa.ca

Open Monday to Friday from 9 a.m. to 4:30 p.m. (from September 1 to May 31)


Centre for Psychological Services and Research (CPSR)

The CRSP is a training unit of the School of Psychology. It provides, among other things, psychological services to people from the Ottawa-Gatineau area, including individual therapy, couple therapy and family therapy. 

136 Jean-Jacques-Lussier Street, Room 4031
Ottawa, ON  K1N 6N5
Telephone: 613-562-5289
cpsr@uOttawa.ca 

Open on Mondays, Wednesdays and Thursdays from 8:45 a.m. to 8 p.m. and on Tuesdays and Fridays from 8:45 a.m. to 5 p.m. (8:45 a.m. to 4 p.m. during the summer)


Centre for Students with Disabilities of the Student Federation of the University of Ottawa

The Centre for Students with Disabilities (CSD) of the Student Federation of the University of Ottawa offers events, services and campaigns throughout the year focused on disability and accessibility. The CSD has an active listening service and provides a drop-in space to receive support or get consultations.

University Centre, Room 211F
85, University Private
Ottawa (Ontario) K1N 8Z4
Telephone: 613-562-5800 ext. 2683
csd@sfuo.ca

Open Monday and Wednesday from 11 a.m. to 6 p.m. and Tuesday, Thursday and Friday from 10 a.m. to 5 p.m.


Counselling and Coaching Service

The Counselling and Coaching Service offers fully confidential support and advice to students. It has professional counsellors who, after an initial assessment meeting, will help you overcome the difficulties you encounter in the short term.

100 Marie-Curie Street (4th Floor)
Ottawa, ON  K1N 1A2
Telephone: 613-562-5200
couns@uOttawa.ca

Open Monday to Friday from 8:45 a.m. to 4:30 p.m.


Employee and Family Assistance Program

The Employee and Family Assistance Program helps University staff and their family to resolve various problems or difficulties affecting their work, health and personal life. It offers, among other things, a psychological consultation service. The services it provides are confidential.

24-hour support line: 1-800-361-5676


Foot Patrol of the Student Federation of the University of Ottawa 

The Foot Patrol is a service offered to the university community by the Student Federation of the University of Ottawa. It provides an escort service to the person’s destination (on or off campus).

University Centre, Room 08A
85 University
Ottawa, ON  K1N 8Z4
Telephone: 613-562-2800 ext. 7433
foot.patrol@sfuo.ca

Open Monday to Friday from 10 a.m. to 4 p.m.

Services offered for 2016-2017:

Fall  
September 7 - November 4 8 p.m. to 2 a.m.
November 7 - December 21 5 p.m. to 2 a.m.
December 22 5 p.m. to 11 p.m.
Winter  
January 9 - March 10 5 p.m. to 2 a.m.
March 13 - April 27 8 p.m. to 2 a.m.
April 28 8 p.m. to 11 p.m.

Housing Service

The Housing Service offers, among other things, an in-house confidential counselling service in a secure and accessible environment to students. It can also, depending on the circumstances, allow accommodations (room or residence change, etc.).

Residential Complex
90, University Private, Room 143
Ottawa (Ontario) K1N 1H3

Student residences
613-562-5885
residence@uOttawa.ca

Off-campus housing
613-562-5621
offcamp1@uOttawa.ca

Short stay reservations (24/7)
1-888-564-4545
reserve@uOttawa.ca
rgroup@uOttawa.ca (group reservation)

Open Monday to Friday from 8:45 a.m. to 4 p.m.


Human Resources

The vision of the University’s Human Resources department is to ensure the best work experience possible. Its Health and Wellness Sector offers, among other things, resources for staff members who are experiencing work-related problems.

Human Resources, Health and Wellness Sector 
Tabaret Hall, Room 017
550 Cumberland Street
Ottawa, ON  K1N 6N5
Telephone: 613-562-5832 ext. 1473
hrhealth@uOttawa.ca

Open Monday to Friday from 8:45 a.m. to 4:30 p.m. (until 5 p.m. by telephone)
Open Monday to Friday from 8:45 a.m. to 3:30 p.m. (until 4 p.m. by telephone) during the summer (June 1 to August 30)


Human Rights Office

The Human Rights Office serves the student population, staff and visitors on campus. It mainly deals with discrimination and harassment complaints and offers an impartial service to everyone. Its services are confidential.

1 Stewart Street, Room 121
Ottawa, ON  K1N 6N5
Telephone: 613-562-5222
respect@uOttawa.ca

Open Monday to Friday from 8 a.m. to 4 p.m.


Peer Help Centre of the Student Federation of the University of Ottawa

The Peer Help Centre of the Student Federation of the University of Ottawa is a student service that offers academic, personal and social support in an empathetic and non-judgmental environment. In particular, it offers an active listening service, a peer support phone line and a chat service.

University Centre, Room 211D
85 University
Ottawa, ON  K1N 8Z4
Telephone: 613-562-5249
Support line (from 7:00 p.m. to 1 a.m. in Fall and Winter): 613-562-5604
peerhelp@sfuo.ca

Open Monday to Friday from 10 a.m. to 5:30 p.m. (from 10 a.m. to 1 a.m. for the chat service)


Pride Centre of the Student Federation of the University of Ottawa

The Pride Centre of the Student Federation of the University of Ottawa offers a non-judgmental active listening service to community members. This student service offers, among others things, anonymous consultations (please use door 215B).

University Centre, Room 215C
85 University
Ottawa, ON  K1N 8Z4
Telephone: 613-562-5800 ext. 3161
pride@sfuo.ca

Open Monday to Friday from 9 a.m. to 4 p.m.


Protection Services

Protection Services can help you if you want to report an incident or if you want to talk to someone. It can write a report, but it will respect your decision if you would rather not pursue the matter. It also provides a self-defense class for women.

141 Louis-Pasteur Street
Ottawa, ON  K1N 6N5
Telephone: 613-562-5499 or 613-562-5411 (emergency)
protection@uOttawa.ca

Always open

Rape Agression Defence (RAD) course

Eight sessions in English, offered from September to April (bilingual instructors) 
Telephone: 613-562-5800 ext. 6654
martin.gregoire@uOttawa.ca


Student Rights Centre of the Student Federation of the University of Ottawa

The Student Rights Centre of the Student Federation of the University of Ottawa provides information and support to students regarding the University’s regulations and practices, appealing an administrative decision and making formal or informal human rights complaints against non-students.

University Centre, Room 101
85 University
Ottawa, ON  K1N 8Z4
Telephone: 613-562-5800 ext. 4752
rights@sfuo.ca

Open Monday to Friday from 10 a.m. to 4 p.m.


University of Ottawa Health Services (UOHS)

University of Ottawa Health Services offers a wide range of services to the community: a walk-in clinic, sexually transmitted infections testing, prevention and treatment, consultation sessions with psychiatrists or mental health counsellors, etc.

100 Marie-curie Street (walk-in, family medicine and specialties)
1 Nicholas Street, Room 302 (mental health)
Ottawa, ON  K1N 6N5
Telephone: 613-564-3950

Open Monday to Friday from 8 a.m. to 8 p.m. * and Saturday and Sunday ** from 10 a.m. to 2 p.m.

*  Holiday hours are 10 a.m. to 2 p.m.
** From June 1 to August 31, closed on Sundays.


Women’s Resource Centre of the Student Federation of the University of Ottawa

The Women’s Resource Centre of the Student Federation of the University of Ottawa offers an inclusive, non-judgmental, pro-choice and feminist space. This student service offers, among other things, a support service and a semi-private space for telephone calls and personal support.

University Centre, Room 220
85 University
Ottawa, ON  K1N 8Z4
Telephone: 613-562-5800 ext. 5755
wrc@sfuo.ca

Open Mondays to Fridays from 11 a.m. to 4 p.m.

Off-campus

Catholic Family Services of Ottawa (CFSO)

The CFSO is a charitable organization offering a range of social services to people in the Ottawa area. In particular, it offers counselling and a support program for victims of sexual abuse (men and women). All services are offered free of charge.

310 Olmstead Street
Ottawa, ON  K1L 7K3
Telephone : 613-233-8478 or 613-233-1866 (TTY)
24-hour support line: 1-866-887-0015
info@cfsottawa.ca

Open Monday to Thursday from 9 a.m. to 8 p.m. and Fridays from 9 a.m. to 5 p.m.


Centre d’aide et de lutte contre les agressions à caractère sexuel (CALACS)

The CALACS francophone d’Ottawa is a feminist organization that is managed and operated by and for women, offering a wide range of services to women aged 16 and older in French. All services are confidential and free of charge.

40 Cobourg Street
Ottawa, ON  K1N 8Z6
Telephone: 613-789-8096
24-hour support line (Fem’aide): 1-877-336-2433
calacs@calacs.ca

Open Monday to Friday from 8:30 a.m. to 4:30 p.m.


Centretown Community Health Care

This nonprofit, multi-service Community Health Centre welcomes a diverse clientele like the LGBTQ community (lesbian, gay, bisexual, trans, queer and questioning), those affected by mental illness and newcomers to Canada. It offers numerous programs, including a sexual health clinic and counselling. All its services are free.

420 Cooper Street
Ottawa, ON  K2P 2N6
Telephone: 613-233-4443
TTY: 613-233-0651

Open from Monday to Friday from 8:30 a.m. to 4:45 p.m.


Children’s Hospital of Eastern Ontario (CHEO)

The CHEO sexual assault assistance program provides patients under the age of 18 and their families with all the necessary support. The team, which consists of nurses, social workers and emergency doctors, provides care while ensuring psychosocial support.

401 Smyth Road
Ottawa, ON  K1H 8L1
Telephone: 613-737-2328
webmaster@cheo.on.ca 

Always open


Counselling and Psychotherapy Centre at Saint Paul University

The Counselling and Psychotherapy Centre at Sain Paul University welcomes a diverse clientele, for individual, couple or family therapy. Its services are bilingual, its fee is based upon what you can afford and there is no waiting list.

223 Main Street
Ottawa, ON K1S 1C4
Telephone: 613-782-3022 or 613-782-3023
counselling@ustpaul.ca

Open Monday to Friday from 9 a.m. to 9 p.m.


Good2Talk

Good2Talk is a free, confidential and anonymous helpline providing professional counselling and information and referrals for mental health, addictions and well-being to post-secondary students in Ontario, 24/7/365.

24-hour support line: 1-866-925-5454


Independent Legal Advice for Sexual Assault Survivors Pilot Program

If you are a survivor of sexual assault living in the City of Toronto, the City of Ottawa, and the District of Thunder Bay, you may be eligible to receive up to four hours of free legal advice* to help you make informed decisions about your next steps. This service is confidential and is available to you at any time after the sexual assault has occurred.

* Legal representation is not provided under this pilot program (e.g., the lawyer cannot speak for you in court).


Montfort Hospital

The Montfort Hospital provides emergency medical care to women and men who have experienced sexual assault. To perform a sexual assault evidence exam (rape kit), patients will be directed to the Ottawa Hospital who is equipped and trained to properly collect forensic evidence.

713 Montreal Road
Ottawa, ON  K1K 0T2
Telephone: 613-746-462

Always open


OC Transpo’s Night Stop and Safe Stop

OC Transpo’s Night Stop and Safe Stop ensures passenger safety after 9 p.m. In particular, it provides night stops, well-lit central locations that are clearly identified by the yellow TRANSECURE logo, safe stops in a community and a service to make it easy for you to get a taxi at stations.


Ontario Human Rights Commission

The Ontario Human Rights Commission is an independent agency that plays a leading role in, among other things, protecting human rights in Ontario. It provides information and advice on your rights in different areas and on various grounds.

180 Dundas Street West (Suite 900)
Toronto, ON  M7A 2R9
Telephone: (Human Rights Legal Support Centre) 416-597-4900 or 1-866-625-5179 (toll free)
TTY: 416-597-4903 ou 1-866-612-8627 (toll free)
info@ohrc.on.ca


Ottawa Police Service Victim Crisis Unit (VCU)

The VCU provides professional assistance and crisis counselling to victims of crime or tragic circumstances. PLEASE NOTE that you will be required to leave a message, and a crisis counsellor will return your call as soon as possible.

245 Greenbank Road
Ottawa, ON  K1G 6H5
Telephone: 613-236-1222 ext. 2223
Call centre: 613-236-1222 ext. 7300
TTY: 613-760-8100

Open Monday to Friday from 7 a.m. to midnight and Saturdays and Sundays from 8 a.m. to midnight


Ottawa Rape Crisis Centre (ORCC)

The ORCC is a pro-active, anti-racist, feminist organization that counsels and supports women who have been sexually abused. It also provides services to family, friends and partners/spouses of women who have been sexually abused. 

Ottawa, ON  K1N 9P4
Telephone: 613-562-2334
24-hour support line: 613-562-2333

Open from 9 a.m. to 4 p.m. (by appointment only)


Sexual Assault and Partner Abuse Care Program

This Ottawa Hospital program offers private and confidential medical care to any person 16 years of age and older who has experienced sexual assault or abuse by a partner. It provides short-term care and full outpatient consultation services.

1053 Carling Avenue (Ottawa Hospital Civic Campus)
Ottawa, ON  K1Y 4EY
Telephone: 613-798-5555 ext. 13770 or 613-761-4140 (TTY, from 8 a.m. to 4 p.m.)

Always open


Sexual Assault Support Centre (SASC) of Ottawa

The SASC provides support services to women and by women who have experienced sexual violence. In particular, it offers a crisis line, individual consultations, support groups and accompaniment and advice about the legal process.

Ottawa, ON  K1S 5B4
Telephone: 613-725-2160
24-hour support line: 613-234-2266
TTY: 613-725-1657
info@sascottawa.com

Open Monday to Friday from 9 a.m. to 4 p.m.


Social Justice Tribunals Ontario

The mandate of the Human Rights Tribunal of Ontario is to resolve claims brought under the Ontario Human Rights Code. It provides all the information needed to complete and present a claim and provides additional information.

655 Bay Street (14th Floor)
Toronto, ON  M7A 2A3
Call Centre: 416-326-1312 or 1-866-598-0322 (toll free)
TTY: 416-326-2027 or 1-866-607-1240 (toll free)
hrto.tdpo@ontario.ca

Online

Collective agreements and unions

This website provides links to the collective agreements as well as unions that can assist the University’s employees.


Draw-the-line

This website engages the community in a dialogue about sexual violence, challenges common myths and equips bystanders with information on how to intervene safely and effectively.


Mental Health & Wellness

This website provides information, advice and resources related to a wide range of topics, such as stress management, depression and so much more.


More feet on the ground!

This educational website provides information on how to recognize, respond to and refer students experiencing mental health issues on campus.


No Means No

This website engages the university community in a dialogue on sexual violence. It tackles, in particular, rape culture and consent.


Ottawa Legal Information Centre

This website provides free legal information and referrals to residents of Ottawa to help them in their quest for legal information.


SexandU.ca

This website, created by the Society of Obstetricians and Gynaecologists of Canada, addresses issues on sexuality like consent, sexual assault, sexual harassment and online safety.


University of Ottawa Labour Relations

This website provides definitions of harassment and discrimination as well as links to current legislation, University policies, training, etc.


Who will you help?

This website engages the community in a dialogue on sexual violence, raises awareness and informs people on the means to become an active witness as well as an ally.


WorkHealthLife

This website provides information and advice on topics such as health and well-being, careers and workplaces, financial security and life events. 

Certain links on this site may take you to other websites. The University of Ottawa provides these links only as a convenience and for information purposes and not as an endorsement by the University. These linked sites are not under the control of the University.

Tools and resources

Please note that the feminine is used throughout this website, but it does not exclude any person who has been a victim of sexual violence.

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