On-campus help

Student Academic Success Service (SASS)

The Student Academic Success Service (SASS) is a free network of services and programs designed to help students in their academic and/or personal life.

Their Counselling and Coaching Service is one of the primary options for students who want in-person support on campus. If you are feeling lost, are facing a problem you don't know how to handle or would just like to talk to someone in a safe place, their team is here to help.

SASS also manages the Academic Accommodations Service, which works collaboratively with our university community and stakeholders to facilitate the academic accommodation process.

  • If you need an academic accommodation (e.g. for mental health, general health or any other reasons), you are encouraged to contact them as soon as possible: visit their website for contact info and to learn more.

SASS can also help you with your academic life.

  • If you want to develop your writing skills and improve your papers, the Academic Writing Help Centre (AWHC) is there for you.
  •  If you're looking for extra help such as a mentor, a study group or workshops on university-related topics, the Mentoring Service is the way.

University of Ottawa Health Services (UOHS)

UOHS offers a comprehensive range of health and medical services to University of Ottawa students, faculty, staff, and the general public.

Walk-in Clinic

The walk-in clinic provides medical services without an appointment and is open to all.

The walk-in clinic is open weekdays from 8am to 8pm, and from 10 a.m. to 2 p.m. and weekends. The clinic is closed on Sundays from June to August, on December 25th and 26th and on January 1st. On recognized holidays it is open from 10 a.m. to 2 p.m.

Click here for Frequently Asked Questions

The UOHS offers services for employees, students and community members experiencing mental health issues:

Please note that only those registered with UOHS are eligible for counselling services. If you’re not yet a UOHS patient, you can register with UOHS. All patients are eligible for referrals to a psychiatrist when appropriate.

Protection Services

University of Ottawa Protection Services is available 24 hours a day, 7 days a week.

To report an emergency: 613-562-5411 (or ext. 5411)

For non-urgent matters: 613-562-5499 (or ext. 5499)

Accessiblity (Human Rights Office)

The Accessibility Hubs provides information and tools about accessibility on campus for individuals living with a disability (including mental health-related issues). It also aims to help students, educators and administrators identify and remove barriers to accessibility, to promote and foster inclusion and to improve accessibility for everyone on campus.

Indigenous Portal

uOttawa just launched its new Indigenous Portal. It aims to provide Indigenous students with all the tools and resources they need to succeed, such as information on the programs or bursaries offered, how to use the library’s resources and how to take part in community activities. The Portal also aspires to increase visibility and awareness of Indigenous culture on campus to ensure that the landscape of the University of Ottawa reflects its vibrant, active, and diverse Indigenous community.

Student Federation of the University of Ottawa (SFUO)

The SFUO provides services that offer support, events and resources as well as the Student Health Plan to contribute to enriching your student experience.

Graduate Student Association (GSAÉD)

The GSAÉD website has a list of mental health options for graduate students.

eMentalHealth.ca database search tool

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