Need Help Now

Immediate help available

In Ontario

• Good2talk, the Post-Secondary Student Helpline – 24/7 (bilingual): call 1-866-925-5454 or text GOOD2TALKON to 686868. (For French, text ALLOJECOUTEON to the same number)
• Ottawa Distress Centre - 24/7 (bilingual): in Ottawa and region, call 613-238-3311 | in Gatineau and region, call 1-866-676-1080

In Quebec

• Assocation québécoise de prévention du suicide – 24/7 (bilingual): call 1-866-APPELLE (this centralized number will connect you to the service for your region).
• Tel-Aide Outaouais - 24/7 (French): in Gatineau and region, call 819-775-3223 | in Ottawa and region, call 613-741-6433 | Toll-free: 1-800-567-9699

In Canada

• Crisis Text Line – 24/7 (bilingual): text HOME to 686868 from anywhere in Canada; no need for a data plan or Internet connection (for French, text PARLER to the same number).
• Crisis Services Canada – 24/7 (bilingual): call 1-833-456-4566 or text 45645 (between 4 p.m. and 12 a.m. ET) (English only).

International

Consult a list of resources if you are outside Canada.

Employee and Family Assistance Program

Faculty and staff members may contact Shepell, the University’s Employee and Family Assistance Program (EFAP) for 24/7 assistance either by phone at 1-844-880-9142 or through Shepell’s online services. The service is free and confidential.

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