Training & Tips
Videos
Job aids
- Summarized information to using voicemail in MS Teams (PDF, 550 Kb)
- Do your calls quicker with keyboard shortcuts (PDF, 1,605 Kb)
Call tips
Make a call
First things to know about calls in Microsoft Teams
Call a phone number from Teams
Get to know the calling experience in Teams
Use the dial pad
Use the dial pad to make a call
Answer a call
Answer a call in Teams
Doing more with calls
Add someone to a call
Add someone to a call in Teams
Put a call on hold
Put a call on hold in Teams
Transfer a call
Transfer a call in Teams
Forward calls
Call forwarding, call groups, and simultaneous ring in Teams
Park a call
Park a call in Teams
Call into a meeting
Call in to a meeting in Teams
Block a contact
Block a contact in Microsoft Teams
View your call history
View your call history in Teams
Manage your call settings
Change your default mic, speaker, or camera
Set up a delegate to take your calls
Add a delegate to answer or make calls on your behalf in Microsoft Teams
Share a phone line with a delegate
You can pick someone in Teams to be your delegate to receive and make calls on your behalf.
Quiet time in Microsoft Teams for mobile devices
Set a quiet time schedule to stay focused while you work or unplug while you’re away. (for mobile devices only)
Voice mail
Check your voice mail
Your voicemail is a familiar tool for getting the most out of your calling experience in Teams.