Join a virtual line and manage your time the way you want with remote notifications!
INFOSERVICE – Starting May 18, to access both in-person and telephone services, you must join our virtual line. From there, you can see wait times and book an appointment. Office hours are from 9 a.m. to 4:30 p.m., Monday to Friday.
FINANCIAL AID AND AWARDS – To see wait times and access all financial aid and awards services, join our virtual line. Opening hours are from 9 a.m. to 4:30 p.m., Monday to Friday.
Learn more about uOttawa's virtual lines.
InfoService
Services
- Information on tuition fees
- uOttawa card
- Official documents : transcripts, official enrolment verification, copies of diplomas
- Registrar: obtaining your degree, name change, change of address, legal status
- Special student enrolment
Online services
Office hours
- September 1 to May 31: Monday to Friday, 9 a.m. to 4:30 p.m.
- June 1 to August 31: Monday to Friday, 9 a.m. to 3:30 p.m.
Contact information
InfoService
Tabaret Hall (map)
550 Cumberland Street, Room 129
Ottawa ON K1N 6N5
Canada
See wait times and secure a spot in our virtual line for all services.
InfoAdmission
Services
- General information for undergraduate admission, undergraduate application for admission, admission file being processed, documents needed to complete admission file, international students, undergraduate scholarship offers

For admission to Common Law or Medicine, contact the faculties offering these programs. For graduate studies, contact the academic unit of the faculty offering the program you are applying to.
Opening hours
- September 1 to May 31: Monday to Friday, 9 a.m. to 4:30 p.m.
- June 1 to August 31: Monday to Friday, 9 a.m. to 3:30 p.m.
Contact information
InfoAdmission
Tabaret Hall (map)
75 Laurier Avenue East, Room 109
Ottawa ON K1N 6N5
Canada
Tel.: 613-562-5700
Toll-free: 1-877-868-8292
Graduate and Postdoctoral Studies
If you have questions about admissions, enrolment, thesis supervision or graduation, contact your academic unit. It will have specific information about your faculty or program.
Questions
- Programs: please contact your academic unit.
- Awards and grants: loansandawards@uOttawa.ca
- Postdoctoral fellowships: postdoc@uOttawa.ca
- Plan a visit
Information
- Programs and admission
- Awards and financial aid
- International opportunities
- Theses
- Postdoctoral fellowships
- Additional services and assistance
Thesis and research-related transactions
- Candidate Center (log in through uoZone)
uOttawaInfo
Services
- General information (University contact info, office hours, etc.)
- General information on uOttawa services (where to eat on campus, where to find the library, campus activities, contact persons for suppliers, etc.)
- General information on faculties (list of faculties, location, dean, etc.)
Office hours
- September 1 to May 31: Monday to Friday, 9 a.m. to 4:30 p.m.
- June 1 to August 31: Monday to Friday, 9 a.m. to 4 p.m.
Contact information
uOttawaInfo
Tabaret Hall (map)
550 Cumberland Street
Ottawa ON K1N 6N5
Canada
Tel.: 613-562-5700
Toll-free: 1-877-868-8292
Fax: 613-562-5323
uOttawainfo@uOttawa.ca
Financial Aid and Awards
Services
- Government financial aid
- Scholarships and bursaries
- Financial counselling for registered students
- Student loan forms
- Work-Study Program
Office hours
- September 1 to May 31: Monday to Friday, 9 a.m. to 4:30 p.m.
- June 1 to August 31: Monday to Friday, 9 a.m. to 3:30 p.m.
Contact information
Financial Aid and Awards
Desmarais Building (map)
55 Laurier Avenue East, Room 3156
Ottawa, ON K1N 6N5
Canada
Tel.: 613-562-5734
Toll free: 1-877-868-8292
loansandawards@uOttawa.ca
Liaison Office
Services
- Activities and events for future students on and off campus
- Campus tours
- Student ambassador program
- General information for guidance counsellors
Office hours
- September 1 to May 31: Monday to Friday, 9 a.m. to 5 p.m.
- June 1 to August 31: Monday to Friday, 9 a.m. to 4 p.m.
Contact information
Liaison Office
Tabaret Hall (map)
550 Cumberland Street, Room 088
Ottawa ON K1N 6N5
Canada
Tel.: 613-562-5800 ext. 1000
Toll-free: 1-877-868-8292
liaison@uOttawa.ca
Regional Mentoring Centre
Services
- Students from a similar region mentor and share information with first-year students
- Activities to help students adjust to new academic and social settings
- Visits and presentations conducted in Ottawa and in other regions throughout Canada during the summer preceding the students’ first year
- One-on-one meetings and interaction through Facebook groups
Office hours
- Monday to Friday, 9 a.m. to noon and 1 p.m. to 4 p.m.
Contact information
Regional Mentoring Centre
Tabaret Hall (map)
550 Cumberland Street, Room 118
Ottawa ON K1N 6N5
Canada
Tel.: 613-562-5800 ext. 3414
Toll-free: 1-877-868-8292
mentors@uOttawa.ca
Office of the Ombudsperson
The purpose of the Office of the Ombudsperson is to provide an independent, impartial and confidential process through which members of the University community may pursue just, fair and equitable solutions to disputes. The ombudsperson offers her services to the entire University community, including:
- Students at all levels of study
- Candidates for admission
- Graduates and alumni
- Professors and fellows
- Affiliated researchers administrators
- Employees and support staff
Contact Info
University Centre map
85 University Street, Room 307
Ottawa ON K1N 6N5
Tel.: 613-562-5342
ombudsperson@uOttawa.ca
Office of the Ombudsperson website
Office hours
Monday to Friday
8:30 a.m. to 12:30 p.m.
1:30 p.m. to 4:00 p.m.
Faculties and services
Use the main navigation to find your faculty site.
- Contact professors and staff
- Look up faculty specific events
Browse the comprehensive list of all services offered on campus.
- Find dining options
- Visit Health Services
- Request photocopies