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Student Health and Wellness Centre

Your wellness journey starts here! To help you reach your full potential, the Student Health and Wellness Centre is exclusively open to University of Ottawa and Saint Paul University students.

Services at the Student Health and Wellness Centre (SHWC)

The Centre is staffed by a multidisciplinary team of health professionals, including physicians, nurse practitioners, registered nurses, health promotion specialists, psychotherapists, psychologists and psychiatrists working together in a shared care model.

Location: Minto Sports Complex, 801 King Edward Avenue, Room N203 (2nd floor), Ottawa, Ontario K1N 6N5

Mind
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Mind

Mental health

Whether it’s Counselling and Therapy, Support Groups or more, the Centre is here to support you.
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Body

Physical health

The SHWC offers tailored medical expertise and a safe, inclusive environment.
Learn
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Learn

Health promotion at the Centre

Through learning and navigation, the Centre can empower you on your health and wellness journey.
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Support over the holidays

The Student Health and Wellness Centre will be closed during the 2024–2025 holiday break. The centre will remain open until 4 p.m. Friday, December 20, 2024, and will re-open at 8 a.m. Monday, January 6, 2025. During this time, there are many options available to you if you need health and wellness support.
Learn more

Declaration of absence from an evaluation

If you can’t submit an assignment or complete an evaluation due to an absence from at least one of your courses, you must complete this form.

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Easily book appointments at the Student Health and Wellness Centre!

Discover the uoWellness app, an innovative and transformative experience at uOttawa. Developped by students for students, this app is designed to make your wellness journey simpler and engaging.
Learn more about the app!

How to book an appointment

For physical health appointments, we release timeslots online at 8 am on the 1st and 15th of each month. Also, if you are trying to book an appointment for the same day, you can find a limited number of same-day appointments, every day at 8 am. However, there is no guarantee of appointment availability.

For mental health intake appointment, please note that you can book an appointment only four days in advance. We also reserve some same-day appointments that can be booked on a ''first come, first served'' basis.

Are there fees?

For most students, no payment is required for centre services, as they’re funded through your ancillary health fees or covered by provincial health insurance (OHIP, RAMQ or other provincial or territorial plan) or by UHIP.  See the eligibility for care policy

A fee is charged for any appointment cancelled or missed within 24 hours of the scheduled time. Fees may apply if a service you require isn’t covered by your provincial or territorial health insurance or UHIP. 

Learn more about Fees.

If you need further assistance, please call the Centre directly or e-mail us at [email protected].

Find out more about current wait times, and other health care locations in Ottawa by visiting the Understanding Wait Times and the When and Where pages.

How to access your laboratory results

To access the results of laboratory tests done at the Student Health and Wellness Centre, follow the steps below: 

  1. Go to the Bio-Test portal
  2. Select the Register tab and provide your uOttawa email address. 
  3. Select Agree and Register Now. You’ll get an email with a link to create your new password. 
  4. When you create your new password, you can log in to see your test results. 

Allow 24 hours (one business day) after your laboratory analysis before creating your account. This will give Bio-Test time to receive your email and add it to its database. 

If you have questions, email us and someone from the centre will get back to you within two business days. For urgent inquiries, call us at 613-562-5498.  

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uOttawa is hosting three HPV vaccination clinics.

Vaccination is the best way to prevent HPV. The HPV vaccine helps prevent the nine HPV types that cause about 90% of cervical cancers and the two HPV types that cause over 90% of genital warts.
Learn more!

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Personalized health education program

Service offered only to uOttawa students. 

Are you a student curious about the health and wellness resources available to you at uOttawa? Learn how to navigate your health and wellness with a Health Promotion Specialist. During your appointment, you will be provided with personalized education and resources regarding your health and wellness. The Health Promotion Specialist will work with you and your health care provider to determine the best care plan and support you through navigating health and wellness resources. In addition to health care provider referrals and reception referrals, this program is also self-referral!

The Centre:

  • Provides health-care services in both official languages through a multidisciplinary team working together and sharing a space, processes and policies. 
  • Creates a safe environment where you can connect with peer educators, learn and receive care.
  • Enriches your learning experience by creating and offering internship and training opportunities.

Do not hesitate to send us your questions, comments and feedback. See our contact information below.

Contact us

Visit us

Minto Sports Complex 
801 King Edward Avenue, Room N203 (2nd floor)
Ottawa, Ontario K1N 6N5
Tel.: 613-562-5498
Fax.: 613-562-5451  
Email: [email protected]

Fall and winter hours of operations

  • Monday: 8 am to 4 pm
  • Tuesday: 8 am to 4 pm 
  • Wednesday: 8 am to 4 pm
  • Thursday: 8 am to 4 pm
  • Friday: 8 am to 4 pm
  • Saturday: 9 am to 2 pm 
  • Sunday: Closed

This schedule may be adjusted based on service demand.

The Student Health and Wellness Centre will be closed during the 2024–2025 holiday break. The centre will remain open until 4 p.m. Friday, December 20, 2024, and will re-open at 8 a.m. Monday, January 6, 2025.

Share your feedback

This Centre was created for you therefore your feedback is important to us. If you have questions, concerns or would like to share your feedback regarding this Centre and its services, please fill-out the form. NOTE: Please do not share information related to your medical or health records.

In accordance with the Freedom of Information and Protection of Privacy Act (Ontario) and with University Policy 90, your personal information is collected under the authority of the University of Ottawa Act, 1965. Your personal information collected by the Student Health and Wellness Centre  will be used for purposes related to the administration and quality management of the Centre. If you have any questions about the collection, use and disclosure of your personal information in this notice, please contact Jennifer Keays. Clinical Manager