Here are some of the health care providers you might meet at the Student Health and Wellness Centre or in other health care settings.

Nurses

Available at the Student Health and Wellness Centre
Nurse at the clinic

Registered practical nurses (RPNs)

  • Administer medication (prescribed allergy injections, etc.) 
  • Document patients' symptoms and progress 
  • Support doctors and other nurses 
  • Complete student placement requirements, forms 
  • Vaccinations 
  • Tuberculosis testing 
  • Blood tests (with requisition) 
  • Bandage changes, removal of stitches  

* Cannot prescribe medications

Available at the Student Health and Wellness Centre
nurse

Registered nurses (RNs)

  • Administer care  
  • Assist doctors with gathering medical history 
  • Monitor symptoms 
  • Provide health education and counselling 
  • Can do all things Registered Practical Nurses can do 

* Cannot prescribe medications

Available at the Student Health and Wellness Centre
nurse

Nurse practitioners (NPs)

  • Play a similar role to a doctor 
  • Diagnose complex conditions 
  • Prescribe medications and tests 
  • Provide referrals to specialists 
  • Maintain/manage the overall care of a patient 
  • Drain abscesses, provide wound care, and stitches 
  • Can do all things Registered Nurses can do 

Access: No referral is needed to see a NP. They can be accessed through various clinics, or hospitals. Here is a resource that could help: 

  • Register with Health Care Connect to find a doctor or nurse practitioner that is accepting new patients. It is encouraged to register early for the program due to long wait lists. 

Approximate wait times: Depending on the location, seeing a NP can mean waiting up to 2 hours or more. If you are looking to register with a NP, wait times can be 1 year or more. If you are already registered with a NP, you may wait up to 3 weeks or more for an appointment. 

Medical doctors

Available at the Student Health and Wellness Centre
Doctor

General practitioners (GPs)/Family medicine doctors

  • Diagnose and treat issues with body function  
  • Provide simple mental health diagnoses (depression, anxiety) 
  • Provide referrals to specialists 
  • Establish care plans for ongoing and new conditions 
  • Prescribe medications 
  • Minor procedures (stitches, wart removal, taking skin samples, etc.) 

Access: No referral is needed to see a GP. They can be accessed through various clinics, or hospitals. You can only be registered with one GP per province in Canada. Registering with a GP has become difficult because of an overwhelming demand. Here are some resources that could help: 

  • Book an appointment at the Student Health and Wellness Centre

  • Find a doctor or nurse practitioner in Ontario  

    • Register with Health Care Connect to have a nurse find a doctor or nurse practitioner that is accepting new patients. It is encouraged to register early for the program due to long wait lists. 
    • Use the Find a Doctor Search affiliated with the College of Physicians and Surgeons of Ontario. Find a doctor near you based on your needs and language preferences. You must then contact the clinic/doctor to see if they’re accepting new patients.  
  • Quebec has a family doctor finder: Quebec residents with health cards can sign up to search for a family doctor near them and join the waiting list.  

Approximate wait times: For a walk-in appointment, depending on the location and your needs, seeing a GP can mean waiting 2 hours or more. If you are looking to register with a GP, you may wait 2 years or more. Depending on your needs, if you are already registered with a GP, you may wait 2 weeks or more for an appointment. 

Available at the Student Health and Wellness Centre
Doctor with glasses in a clinic

General practitioners (GPs) with specialty

Mental health: 

  • Diagnosis and treatment of more complex mental health issues (ADHD, bipolar disorder, personality disorders, major depression, PTSD)
  • Can do all things General Practitioners can do

Women's health:  

  • Contraception consultations
  • Contraceptive implant insertion
  • Intra-uterine device (IUD) insertion
  • Can do all things General Practitioners can do

Access: A referral could be needed to see a specialized GP. They can be accessed through various clinics, or hospitals. 

Approximate wait times: For a walk-in appointment, depending on the location and your needs, seeing a GP can mean waiting 2 hours or more. 

Doctor specialist

Medical specialists

Practice care in a specialized topic of health (i.e. dermatologists for skin care, obstetric gynecologists for sexual and reproductive health, oncologists for cancers, etc.) 

  • Psychiatrists (available at the Student Health and Wellness Centre):  
    • Can provide patients with a complex mental health diagnosis  
    • Can prescribe medication to help treat complex mental health issues (for more serious cases) 

Access: A referral is needed to see a specialist. Depending on your needs, your family medicine doctor or nurse practitioner can make a referral. The specialist’s office will then call you to book an appointment with the specialist. They can be accessed through various clinics, or hospitals. 

Approximate wait times: Wait times depend on the specialty but can average 5 months or more. 

Pharmacists

pharmacist

Pharmacists

  • Medication review and education
  • Dispensing medications 
  • Long-term disease management 
  • Vaccinations 

Access: Pharmacists can be accessed through pharmacies. No referral is required. Some pharmacies require appointments for vaccinations.  

Approximate wait times: You may have to wait in a short line to see a pharmacist at your local pharmacy, but wait time should not be longer than 30 minutes.  

For more information, visit the Scope of Practice page on the Canadian Pharmacists Association website. 

Mental health profesionnals

Available at the Student Health and Wellness Centre
Registered psychotherapist/counselling/clinic/therapy

Registered psychotherapists (RPs)

  • Specialize in various types of therapy (single or group therapy) 
  • Provide support in dealing with a mental health issue 
  • Provide community referrals 

* Cannot prescribe medication 

Access: No referral is needed to see a RP. They can mainly be accessed through mental health clinics or virtual therapy programs. To find a RP in your area, you can use the Find a Therapist tool on the Psychology Today website.  

Approximate wait times: Depending on your needs, you may wait 2 weeks or more to see a RP.  

Available at the Student Health and Wellness Centre
Psychologist/counselling/clinic/therapy

Psychologists

For issues around thinking, feeling, and behaviour: 

  • Provide an assessment  
  • Form a diagnosis  
  • Develop a treatment plan 

* Cannot prescribe medication 

Access: A referral could be needed to see a psychologist. They can be found in mental health clinics and specialized locations. To find a psychologist in your area, you can use the Find a Therapist tool on the Psychology Today website. 

Approximate wait times: depending on your needs, you may wait 1 month or more to see a psychologist.  

Case management professionals

Helping someone fss student talking

Student support coordinators

  • Offer non-clinical case management for complex academic, medical, or personal needs 
  • Promote student success and empowerment 
  • Identify needs and provide resources  

Access: A self-referral or community referral is necessary to access the service. Visit the Case Management page to access the referral forms and to learn more about the student support team.  

Approximate wait times: Following a referral, the Student Support team will reach out within 3 business days. An appointment is set up with the student based on their availability (usually within the next week). 

Health promotion and education professionals

Available at the Student Health and Wellness Centre
phep

Health promotion specialists

  • Non-medical professional  

  • Provide patient health education  

  • Help with goal setting, navigating diagnoses, and resource navigation 

Access: A referral is needed to see a Health Promotion Specialist at the Student Health and Wellness Centre. This may vary in the community. 

Approximate wait times: Depending on your needs, you may wait 1 week or more to see a Health Promotion Specialist.