1. Download and launch the TELUS Health Connect app from Google Play or Apple Store.
2. Search and select the " uOttawa | Centre de santé et mieux-être étudiant / Student Health and Wellness Centre"
3. Create your account. For more information on how to create your account, consult the TELUS Health Connect app webpage.

• We release time slots a few days in advance, and they may book up quickly. If you are unable to book an appointment online, please call the Centre directly. However, there is no guarantee of appointment availability.
• Remember to always have your health card (or UHIP number if you’re an international student) and student card handy when booking and attending your appointment.
• For more information regarding protection of your health information, please consult the Student Health and Wellness Centre Public Notice in accordance with the Personal Health Information Protection Act (PHIPA).
• Students enrolled with the University of Ottawa or Saint Paul University have access to all services at the Student Health and Wellness Centre (some exceptions apply). Please consult the Student Eligibility for Services Policy.

Students living abroad

Undergraduate students

• International students have access to mental health and wellness support 24/7, 365 days a year with Empower Me via their UOSU membership. Videoconferencing is also available upon request after an initial consultation. Virtual appointments can be booked online using the Dialogue platform, or over the phone with the 24/7 bilingual call centre 1-855-853-0565.

For Canadian citizens travelling abroad: Access to counselling via International SOS

The University of Ottawa has partnered with International SOS to support its Canadian students abroad.(i.e., for an exchange program, fieldwork, etc.).

International SOS offered 24/7 support, 365 days a year in over 60 languages, including counselling via telephone or videocall. To access International SOS, students can: 

• Contact 1-215-942-8226 
• Download the Assistance App and identify their institution.

If so, you have access to direct mental health support with a dedicated counsellor working with Common Law students. You can book an appointment with an Intake Officer, who can then refer you to the appropriate supports based on your needs.

You can also access your very own Member Assistance Program (MAP) for counselling services and meet with a counsellor within 48 hours.

Via GSAED, graduate students have free access to Mindstride, which offers physical and mental health care, including online access to nurse practitioners, doctors, specialists counselors, and wellness programs.

Graduate students from the Faculty of Medicine

Contact the Faculty Wellness Program to book an appointment

If so, you have access to direct mental health support with a dedicated counsellor working with graduate students in the Faculty of Social Sciences. You can book an appointment with an Intake Officer, who can then refer you to the appropriate supports based on your needs.

You also have access to short-term professional psychotherapy and other support services with your own Employee and Family Assistance Program (EFAP).

If so, you can access your very own Wellness Program. 

• Undergraduate medical students
  Contact the Faculty Wellness Office to book an appointment
• Graduate students, residents and TMM students
  Contact the Faculty Wellness Program to book an appointment

If so, you have access to direct mental health support with Anna Abraham, Varsity Mental Health Coordinator and Registered Psychotherapist. You can schedule a session by emailing her at [email protected].