Student eligibility for services

1. Eligibility is not affected by full-time or part-time student status.
2. Saint Paul University students only have access to the Student Wellness sector’s medical health services, not its mental health services. They should seek mental health support at the Saint Paul Counselling and Psychotherapy Centre.
3. Virtual appointment restrictions: Students must be in Canada to receive virtual medical services (at the discretion of the provider) and in Ontario or the National Capital Region to receive virtual mental health services.

Students are eligible to access mental health and medical services if they meet one of the following conditions:

• They are currently enrolled and have paid the health ancillary fee for the current term.
• They have not paid the fee, but:
  • they were enrolled in the previous term or are enrolled for the upcoming term, and
  • they have paid the enrolment fee directly to the Student Health and Wellness Centre for the current term

Undergraduate students whose studies are interrupted according to Academic Regulation B-6.5, or graduate students on an approved leave of absence, are eligible if they meet all of the following conditions:

• They have previously seen a practitioner for mental health or medical services.
• They have paid the enrolment fee for each term during which they are accessing services.

To access services, students must meet the following requirements:

• They must present a valid student card at each visit.
• Medical services: They must present a valid government health insurance card (e.g., OHIP, RAMQ, UHIP).
• Mental health services: They must provide their private insurance information by completing the private insurance questionnaire in Telus Health Connect before accessing mental health services.

Students are eligible to access mental health intake and health education services if they meet one of the following conditions:

• They are currently enrolled as undergraduate, graduate or non-degree students.
• They were enrolled in the previous term or are enrolled for the upcoming term.
• They are incoming students (they have accepted their offer of admission) who require support before starting their studies.
• They are undergraduate students whose studies are interrupted according to Academic Regulation B-6.5, or graduate students on an approved leave of absence.

Students are eligible to access services from learning specialists if they meet all of the following conditions:

• They are currently enrolled in at least one course or eligible to enrol in at least one course.
• They have provided medical documentation confirming a disability or medical condition (temporary or permanent), or they are awaiting a medical assessment and require interim accommodations.