We’re here to meet your technological needs. You have various options for getting help. Whether you have a question, request or problem about Office 365, your uoAccess credentials, MFA, software, or hardware, you can count on us.
Visit us at Morisset Library, 1st floor
The Service Desk is open:
Monday to Friday from 8:15 a.m. to 8:00 p.m.
Weekends from 11:00 a.m. to 4:00 p.m.
Telephone support hours:
Regular hours of operation for telephone support are Monday to Friday from 8:00 a.m. to 4:30 p.m
Extended support through trained uOttawa students is offered on Monday to Friday from 4:30 to 8:00 p.m. and on weekends from 11:00 a.m. to 4:00 p.m. Requests that fall outside their area of expertise will be addressed as priority requests the following business day.
We help you explore and navigate uOttawa's digital landscape. Get one-on-one tech support and learning from uOttawa student experts.
Service is obtained by booking an appointment. You can choose the topic: a 30-minute, one-on-one learning and support session for uoZone, Brightspace, Zoom and more!
