System |
When |
|
|
||
Network, WiFi
|
Monday - Friday 8 a.m. - 3 p.m. |
|
University website
|
Last Tuesday of the month 12 p.m. – 5 p.m. In 2023: Jan. 31, Feb. 28, Mar. 28, Apr. 25 |
|
uOttawa applications requiring authentication, workstation login, lab login, WiFi, VPN, LiquidFiles, Banner self-service, eReviews, eAwards, etc. |
Several times per week 6 p.m. – 8 p.m. |
|
Login to most uOttawa web applications, Peoplesoft, Office 365, Brightspace, uoZone, VirtuO |
Dependent on vendor |
|
uoCampus, uoZone, VirtuO
|
Monthly, on Thursday mornings In 2023: Jan. 26, Feb. 23, Mar. 23, Apr. 20 |
|
Microsoft Office suite including Outlook, Calendar, etc. |
Dependent on vendor |
|
uoForms for web forms
|
Periodically on Monday afternoons In 2023: Mar. 13 |
|
uoCal |
Periodically on Monday afternoons In 2023: Jan. 18, Mar. 13 |
Service Alerts
System upgrades as well as security updates are applied during different times that may cause a short period of unavailability for users. Please consult this information regularly. Subject to change without notice.


Get in touch
You have various options for getting help: Service Desk, Morisset Service Desk, live chat, telephone support and Student IT Care. Whether you have a question, request or problem about Office 365, your uoAccess credentials, MFA, software, or hardware, you can count on us.
Contact us