IT for professors

• Get the password for your uOttawa accounts. Contact the Service Desk to obtain your initial uoAccess password
• Reset your uoAccess password to ensure its confidentiality
• Use Office 365 to access your email  

• Anti-virus for uOttawa issued computers

• Anti-virus for personal computers

Data centre/server hosting: Information Technology provides consultation services to help design, procure, configure and install a system that best fits your needs.

• Colocation Data Centre: Researchers can host servers in the Colocation Data Centre. This facility is ideal if you require 24-hour access to your servers in a secure, reliable and cost-efficient environment. More info about the Colocation Data Centre.

High-performance computing: High performance computing (HPC) is a powerful tool in today’s research. HPC-based systems are equipped with thousands of processors, multiple GPUs, hundreds of gigabytes of memory, and terabytes of storage. More info about high performance computing.

Teaching remotely: Take a look at the Teaching Remotely page to know more about the transition to remote teaching, accessibility, support and more!

Contact the TLSS One-stop window if you are unsure where to start, or would like to book a consultation with an Educational Specialist.

STUDENTLABS service: If you are teaching a course requiring students to access University computers or software for learning purposes, the new StudentLabs Service facilitates student access to these resources from off-campus. StudentLabs is an online portal that offers students remote access to these resources from their personal computers or via a web browser. StudentLabs service

Printing and exam scanning: DocUcentre offers a variety of print, finishing, business services, and can help manage the production and sale of your course packs, including the verification and permission for work that is copyrighted. DocUcentre also offers a convenient Scantron scanning service that can be used for scoring multiple-choice exams and for data collection.

• If you have problems with your copy card, please visit to the docUcentre in one of the three DocUcentre locations. Questions: 613-562-5800 ext. 3711, [email protected] 

• You can also print from your computer/laptop to any of the self-serve Relmon printers on campus.

Survey tool: SurveyMonkey is an online survey tool, it provides real-time visibility and control over the data. You can create questionnaires, write email invitations, plan and manage the distribution of email messages, and analyze the data collected. More info about the survey tool

Listservs: Create a mailing list for non-teaching functions, for example: a monthly newsletter to a personal research network. Learn more about the conditions for use and fill out a listserv request form.

Teaching and Learning Support Service: The Teaching and Learning Support Service (TLSS) nurtures and promotes innovation and excellence in teaching and learning at all levels of the University. They offer a Learning Management System (LMS) that offers various features as well as advantages. You can:

• Share course resources

• Communicate with students online

• Personalize a course website 

• Download and manage content 

• A proctoring tool was also added: Respondus Lockdown and Respond Monitor.

• A complete guide to Virtual Campus is also available at your fingertips.

• More documents are available

Computer purchases: Faculty and staff can efficiently and conveniently order equipment online using a corporate credit card or a purchase order (PO) number.

• Dell purchases
  All purchases on the Dell site must be for administrative/academic use. Contact your IT representative or contact the Service Desk to set up an account.
• Apple purchases
  Apple offers special pricing to students, teachers, administrators, and staff members. Visit the Canada Apple Store for Education to place your order on the full range of Mac computers at reduced prices. Source

Campus-licensed software: Information Technology connects you to a range of academic and administrative software that is either free or can be purchased at a discounted rate. To purchase software that is not listed, submit a request with the Service Desk. 

Hard drive deletion/computer disposal: Recycling your computers and peripheral devices diverts waste and hazardous materials from landfills. To recycle an electronic device please notify the IT support contact in your department to have the computer(s) picked up for recycling. Contact your IT Representative to discuss wiping your hard drive.