| Systems | Maintenance period |
|---|---|
Identity Management System (IDM) | Some newly onboarded users may experience delays receiving the account information required to access University applications. IT is actively investigating the issue. The next update will be provided on September 11, 2026, at 12 p.m., or earlier if the issue is resolved. |
| Papercut | Performed maintenance on an as-required basis. |
| uoPrint | Performed maintenance on an as-required basis. |
| Archibus | Maintenance occurs twice a month on Thursdays from 4:00 p.m. to 4:30 p.m. |
| Workday | Maintenance occurs from 2 a.m. to 5 a.m. every Saturday morning |
| Network, WiFi | Monday - Friday 8 a.m. - 3 p.m. |
| University website | Twice a month, normally on the first and third Wednesdays of the month. |
| uOttawa applications requiring authentication, workstation login, lab login, WiFi, VPN, LiquidFiles, eReviews, eAwards, etc. | Several times per week 6 p.m. – 8 p.m. |
| Login to most uOttawa web applications, uoCampus, Office 365, Brightspace, uoZone, VirtuO | Dependent on vendor Service Status (office.com) |
| VirtuO | Approximately once a month, every three weeks, typically on a Wednesday. |
| uoCampus & uoZone | As needed basis. |
| Microsoft 365 Services (including Outlook, Teams, SharePoint..etc.) | Dependent on vendor Service Status (office.com) |
| uoForms for web forms | As needed basis. |
Service alerts
System upgrades as well as security updates are applied during different times that may cause a short period of unavailability for users. Please consult this information regularly. Subject to change without notice.
