An emergency is no time for guesswork.

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Make sure you can receive official emergency alerts from uOttawa on your computer and phone.

Follow these five steps to set up alerts.

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1. Install Alertus on your computer.

Alertus displays alerts directly on your computer screen if there’s an emergency.

Make sure the Alertus icon appears on your taskbar. If it’s not there, contact IT for assistance. 

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2. Download SecurUO on your phone.

SecurUO is uOttawa’s safety app. It sends emergency alerts directly to your phone.

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3. Turn on notifications for SecurUO.

Enable notifications so you can receive alerts when an emergency happens. To do this, check your device settings. 

You can also learn how to set up WorkAlone, a feature that checks in with you and contacts your designated emergency contact if you don’t respond.

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4. Prevent your device from offloading SecurUO.

Your device can limit SecurUO’s functions after a period of inactivity.

  • Android: Disable auto sleeping for SecurUO. The name and location of this setting might vary depending on your device.
  • iPhone: Open the app regularly to keep it active.
  • Other devices: Check the settings or instructions for your device to prevent it from offloading SecurUO.
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5. Subscribe to SMS and email emergency alerts.

Don’t rely on a single notification method. Using multiple channels increases your chances of receiving important emergency information.

Register through the Emergency Alerts Portal to receive alerts by SMS text message and at a personal or alternative email address.

Note: Active uOttawa students and employees already receive emergency alerts at their University email address. There is no need to register your individual @uOttawa.ca email address.

Language selection: Emergency alerts are fully bilingual. The subscription portal opens in English by default. To continue in French, select French (Canada) from the language menu in the top-right corner of the page. 

Need help?

Contact the Emergency Management team to get assistance and find the solution that works best for you.

What happens if there’s an emergency?

When an alert is triggered, the University shares official information and guidance through a variety of channels, depending on the situation.

  1. Stop and read these messages in full.
  2. Follow the instructions given immediately.
  3. Trust official sources, not rumours. 
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Next test of the alert system: January 21, 2027

Between 11 a.m. and noon, we'll be fully testing all channels of the emergency alert system.