In order to help you better understand how enrolment works at uOttawa, we have a number of resources available for you. Please don’t hesitate to use them if you need any assistance.

Enrolment support videos

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Questions?

Whether you’re a new student or just need to refresh your memory, our support team is here to help you through the enrolment process.
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Wait list frequently asked questions

Support for your first year

Throughout the year, regional mentors are available to provide you with support in your academic and student life and can answer questions on enrolment and other topics.

To get to know them, the activities they offer and how to contact them, check out the Regional Mentoring Centre.

The International Mentoring Centre organizes social and cultural activities, orientation sessions for international students…and more! The International Office and its mentors are here for you, to help you get used to your new home, meet new friends and start off on the right foot for success at the University of Ottawa. They can answer questions on enrolment and other topics.

Contact information

Enrolment Help Centre

There are three ways to contact us.

  • Telephone by appointment - To access telephone services, you must join our virtual line. From there, you can see wait times and book an appointment.

Be ready to provide your first name, last name, student number, date of birth and the name of your program. 

Office hours 

Regular hours
(Monday to Friday from 8:30 a.m. to 3:30  p.m.) 

  • May 23 to June 23, 2023 
  • May 23, 2023 (8 a.m. to 8 p.m.) 
  • May 24 and 31, 2023 (8:30 a.m. to 7 p.m.) 
  • May 30, 2023 (8 a.m. to 7 p.m.) 
  • June 6, 13 and 20, 2023 (8 a.m. to 6 p.m.)