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Get the Wellness Support You Need | Report a Concern

If you or someone you know is experiencing personal, academic, professional, or health-related challenges, support is available. This page provides access to wellness resources, support services, and options to report a concern. Our goal is to ensure learners receive the assistance, guidance, and resources they need to thrive throughout their training.
Mental health support

The Wellbeing Program is not a crisis service. If this is an emergency, please call the Mental Health Crisis line, dial 9-1-1 or make your way to the closest emergency room.

Wellbeing Program: Comprehensive support and counselling provided by the psychotherapy team. All learners and Faculty members of the Faculty of Medicine have access to free and confidential psychotherapy and counselling sessions.

Counselling Appointment Request

Contact us at [email protected] or at 613-562-5211

Mental Health Crisis Line

  • Within Ottawa: 613-722-6914 
  • Outside Ottawa: 1-866-996-0991

Looking for more ways to support your wellbeing? Visit the Wellness Supports webpage to learn about the wellness resources and services available to you.

Report a concern | Witnessed or experienced mistreatment?

The CaseIQ Reporting Portal provides a secure and confidential way to raise concerns and report incidents. Concerns or reports may include but are not limited to - mistreatment, professionalism issues, learning environment concerns, harassment or discrimination, or any other issue affecting the learner experience.

How to report: Report mistreatment anonymously with the Case IQ portal.

Office of Professionalism: [email protected]

  • Speak to us confidentially 
  • Ask questions or seek advice

You may also raise concerns with your responsible Faculty authority. Depending on the nature of the matter, this may include:

  • Your program director
  • Your vice-dean
  • Your assistant dean

Human Rights Office: [email protected]

Report an emergency

On campus

Protection Services: 613-562-5411

In person report: Speak with an on-duty Protection Services member or visit one of the Protection Services offices:

  • Main campus: 141 Louis-Pasteur (open 24/7)
  • Roger Guindon Hall: Room 2013 (open 24/7)

Off campus

  • Ottawa Police Services: 9-1-1