Supplier registration and update guide (web version)

This webpage offers a streamlined version of the full Supplier registration and update guide, designed to help new and existing suppliers in using the registration platform.

Before you begin

  • Email setup: Allow all emails from [email protected]. Check your spam or junk folder if messages don’t appear.
  • Information to gather: Banking information and contact details.

Procedures you will find in this page

Creating your account

StepDetails
Start the registration
  • Click the self-registration link.
  • Enter and confirm your email address and click Continue. You may select your preferred language from the menu located in the upper‑right corner. 
  • A confirmation email is sent to the address provided. If not received, check your junk/spam folder. You may resend the email after a 5 minutes delay.
Create the account 
  • Open the email and click Create Account. You will be redirected to continue your registration.
  • Click Send a Verification Code to receive a 6‑digit code by email. Retrieve the one-time verification code in your email, enter it and click Verify Email. You may resend the code if needed.
Enter account owner information
  • Complete the required fields. Please enter the information of the person who will be the owner of the account. For businesses, companies, NPO or associations, this may be the business owner or a designated employee of the organization. 
  • Password requirements will be listed as you enter the password. Click Create Account.
Set up your authentication method
  • You can choose SMS or Authenticator App as your authentication method. You may set up one or both. If both are enabled, you can pick which one to use each time you sign in. Click on Set up beside your preferred authentication method. 
  • Option 1- SMS Set up:
    • Select SMS and enter your mobile number. 
    • Click Add Your Mobile Number. Enter the 6‑digit code sent to your phone and click Verify Code
    • You’ll return to the setup page, where SMS will now show as active. Click Continue.
  • Option 2 -  Authenticator App Set up: 
    • Open your authenticator app and scan the QR code shown on your screen.
    • Enter the 6‑digit code generated by the app and click Connect Authenticator App.
    • You’ll return to the setup page, where the app will show as active. Click Continue.
Set the time zoneOn this screen, the fields are optional, but we do recommend choosing your time zone and click Create Account.
Enter supplier informationEnter your company name (or full legal name for individuals). Click Continue.
Review registration instructionsRead the supplier registration instructions carefully. NOTE: The instructions in French are presented first, followed by the instructions in English.
Complete the Supplier information sectionComplete the required fields in the Supplier Information section as marked with *. All other fields are optional. Select the appropriate Supplier Category from number 1 to 8, in the drop-down menu.
Complete the Business information section
  • Complete the fields in the Business Information section, including Address, Phone, and Tax Information. The Usage field under Address must include all options that apply.

Tax information: Tax Country must always be Canada. 

  • Where applicable, provide the incorporated entity's federal (GST/HST) business number if registered in Canada. 
  • Where applicable, for individuals, provide a Canadian-issued social insurance number (SIN) for tax slip issuance purposes, as per CRA regulations. 
  • If you do not have a Canadian SIN or GST/HST number, please enter N/A, as this field is mandatory.
Complete the Banking information sectionComplete the Bank Account and Payment fields. Select only ACH, EFT, or Wire Transfer as payment types. Fields will adjust based on the selected bank account country.
Complete the Contact information sectionEnter the required contact details. Add additional contacts by clicking Add Contact in the top‑right corner of this section.
Upload the required attachments

Provide official proof of banking information.

  • For Canadian Suppliers, a void cheque or bank letter.
  • For US Suppliers, a void cheque or an ACH form.
  • For International Suppliers, bank information or a bank letter for payment via wire
    transfer.
Accept the terms and conditionsCheck the box to confirm that you accept the Terms and Conditions and took the time to read the University of Ottawa’s procurement policy. Click Finalize
Receive the registration confirmationA pop-up window will appear to confirm your self-registration. Choose Close, Register Another Supplier or Supplier Portal. You can also simply sign out. A confirmation email will also be sent.
Undergo the post‑submission reviewThe University will review your form within five business days. You will receive an email if additional forms are required, if information is missing, or if the registration is denied (with the reason provided).

Additional form (if required only)

StepDetails
Access Step 2 form According to your supplier category, you may be required to complete the Step 2 – To complete your registration form. In this case, you will receive a link by email to access this form in your WSS account. In the email, click View Form.
Open the questionnaireAfter you have signed in your WSS account, click Open Questionnaire
Enter the company legal nameEnter the Company’s legal name, if it is different than the one provided in the Supplier Onboarding form. If it the same, leave the field blank and click Next.
Review the Ontario Business representationSelect the option that corresponds to the accuracy of the statement, and click Next.
Review the US Business representationReview the statement in related to US Business Representation, select the option that corresponds to the accuracy of the statement, and click Next.
Provide uOttawa contactProvide your uOttawa contact and click Next
Select the commodity typeSelect the Commodity Type that corresponds to your offering. If applicable, select the option that corresponds to the location where your Services are performed.
Review and submitOnce completed, click on Review & Submit in the top-right corner.
Submit formClick on Submit Form in the top-right corner.
Receive a confirmationOnce the form has a been submitted, a confirmation message will appear on your screen. A separate confirmation email will be sent to your address.

Editing your supplier information

Once approved, existing suppliers can submit changes through their supplier account on the Workday Strategic Sourcing (WSS) site. For first-time changes please request an editing link by contacting [email protected].

StepDetails
Log in to WSSYou will receive an email to enable the editing of your supplier information. Click View Form and log in to WSS.
Modify your informationOnce logged in, click Edit and you will have access to modify your information. When done, make sure to attach a document supporting your change in the Attachments section.

FAQ – Onboarding and changing suppliers in Workday Strategic Sourcing (WSS)