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Professor Pavlović is a member of the Centre for Law, Technology and Society and is the coordinator of the Law & Technology and the Dispute Resolution and Professionalism options. She holds a law degree from the Faculty of Law at the University of Belgrade (Serbia), an LL.M with concentration in Law & Technology from the University of Ottawa, and is called to the Ontario bar.
She teaches or has taught Private International Law, Communications Law, Dispute Resolution and Professional Responsibility, Alternative Dispute Resolution Processes, and Legal Knowledge Engineering.
Professor Pavlović received 2018-2019 APUO University of Ottawa Award for Excellence in Teaching; 2018-2019 University of Ottawa Excellence in Education Prize; and 2015–2016 Common Law Section Excellence in Teaching Award. She also received 2017–2018 Common Law Section Public Engagement Award: Public Education and Outreach.
Her research expertise is in consumer rights in the contemporary cross-border digital society and technology policy and regulation. She was the lead counsel for the Canadian Internet Policy and Public Interest Clinic, as an intervener before the Supreme Court of Canada, in Uber v Heller and Wellman v Telus, and was a co-counsel in Douez v Facebook and Haaretz.com v Goldhar. She appeared before the Canadian Radio-Television and Telecommunications Commission in the 2016˗2017 Review of the Wireless Code. She also appeared before both the House and Senate Committees, as well as the Canadian Transportation Agency, on Air passenger rights.
In June 2018, Professor Pavlović was appointed by the Ministers of Innovation, Science and Economic Development Canada and Canadian Heritage to the Broadcasting and Telecommunications Legislative Review Panel, an expert panel tasked with reviewing Canada's communication legislative framework. In August 2020, Professor Pavlović was appointed by the Council of Canadian Academies to an Expert Panel on High-Throughput Networks for Rural and Remote Communities.
Professor Pavlović was a Gowlings Fellow in Technology Law in 2002. Prior to joining the University of Ottawa as an Assistant Professor in 2007, Professor Pavlović was an in-house counsel for a telecommunication company in Belgrade (Serbia); an of-counsel with a law firm in Salzburg (Austria), where she practiced in the area of international commercial arbitration; and was a Part-Time Professor at the Common Law Section (2004-2007).