| Problem type | Definition (examples are not limited to those shown below) | Initial Response Time | Contact |
|---|---|---|---|
| Project request | PAPI project requests or other | Submit your project request | |
| Small works | Minor esthetic alterations including floor and paint/patch work. QRT portfolio does not require building permit or electrical changes. If your work requires the latter, refer to project requests. | 3 business days | Your Facility Manager - view list |
| Space planning and changes | Optimizing space utilization | 3 business days | Your Facility Manager - view list |
Space Renovations
Space renovations, renewals, and modernizations that are outside the scope of the regular maintenance plan are classified as departmental services. These services are not covered by the Facilities Services budget and must be funded by the requesting department.
Common problems, issues or requests
Space renovation project process
Here are the steps you may experience throughout your project:
- Planning and Preliminary Estimate
- Creation and approval of a project charter
- Design and tender
- Final estimate
- Communication throughout the project construction
- Project completion walkthrough
- Project close out
Contact us
Service requests
Submit a Client Support ticket
Urgent Facilities Client Support requests
Call 613-562-5000