Step 2. Rely on uoAlert
In the event of a situation affecting the safety of our campus community, it’s vital that we be ready to provide you with reliable information as early as possible. The University has implemented a mass notification system to ensure we can reach you efficiently and effectively through a variety of methods.
uoAlert will be activated only in a major situations, such as a critical violent event, a serious fire, a serious hazardous material spill, or severe weather. Notification could take place through some or all of the following tools:
Push notification with SecurUO
- Download the uOttawa safety app – SecurUO. Available on iOS and Android.
- Receive emergency alerts via push notifications on your device.
- SecurUO also contains a wealth of other safety and emergency information and some handy tools.
Can’t get apps on your phone?
Contact the Emergency Management Program to explore other alerting options that may be available.
Screen alerts with Alertus
Stay informed during emergencies with Alertus, a new tool available for uOttawa students. You will also be helping us with our pilot test of new tools for students! Download the Alertus client in order to receive screen alerts during an emergency affecting campus:
When activated, an alert will appear on your screen with the following text: ALERTE !! ALERT followed by a brief description of the affected area and what action to take.
Look for your Alertus icon in your tray!
If Alertus is not installed on the personal computer that you are working on you won’t receive a screen alert. Check your tray for the Alertus icon and if it is not connecting, be sure to contact Information Technology (IT) for assistance.
Image of alert posted on a computer screen
When uoAlert is activated, the University will tweet updates using the Twitter handle @uOttawaAlert. Other Twitter handles, such as @uOttawa, will also retweet (RT) messages. As a follower, you’ll be asked to retweet all related posts to help spread the word.
We’ll also post updates on the University’s Facebook page.
All uOttawa account holders will receive an email with the subject line:MESSAGE D’URGENCE uOttawa EMERGENCY MESSAGE. The message will contain important information about the emergency. To prevent it from going to your junk mail folder, please add Alerte-uOttawa-Alert@noreply.uOttawa.ca to your “safe sender” list.
Image of an alert sent in an email
In emergencies, the uOttawa website will feature an emergency Web banner. It will appear at the top of every Web page and will be updated as often as possible so that you have easy access to the latest developments on the situation. The banner will also feature a link to the University’s Emergency Information Page, ue.uOttawa.ca, which will be activated only in emergencies.
Image of an uoAlert web banner
Image of a web banner alert posted on uoMobile
In the event of a major emergency, a dark site will take over the uOttawa homepage and gateway pages. It will display the latest information about the emergency as it unfolds, as well as links to additional resources.
Image of the Emergency Information Page
The University’s Emergency InfoLine, 613-562-5555, will provide up-to-date information on all major campus emergencies.
Image of the Emergency Infoline phone number