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Ask and contact

Have a question? We’re here to support you. The library offers you several ways to get in touch with a librarian virtually through our online service or in person.

How to get in touch

Chat and text schedule

August 7, 2023 - September 3, 2023

  • Monday - Friday: 12:00 a.m. to 4:00 p.m.
  • Saturday and Sunday: Closed

September 5, 2023 - December 22, 2023

  • Monday - Thursday: 10:00 a.m. to 10:00 p.m.
  • Friday: 10:00 a.m. to 5:00 p.m.
  • Saturday and Sunday: noon to 6:00 p.m.

The Chat will be closed on the following days:

  • September 4, 2023
  • October 9, 2023
  • February 19, 2024
  • March 29, 2024

Ask a Librarian is a collaborative virtual reference service that offers real-time research assistance from librarians and library staff from participating Ontario universities including the University of Ottawa. You can find the Privacy Policy for Ask a Librarian.

  • Your phone number is always kept confidential.

Frequently asked questions

Consult our FAQ for answers to frequent questions about the libraries, our services and our resources.

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