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Ask and contact

Have a question? We’re here to support you. The library offers you several ways to get in touch with a librarian virtually through our online service or in person.

How to get in touch

Chat and text schedule

September 6, 2022 - December 21, 2022.

  • Monday - Thursday: 10 a.m. to 10:00 p.m.
  • Friday: 10 a.m. to 5:00 p.m.
  • Saturday and Sunday: Noon - 6:00 p.m.

Thursday, December 22, 2022: 10 a.m. to 5:00 p.m.

The Chat will be closed on the following days:

  • Monday, September 5, 2022.
  • Monday, October 10, 2022.

January 9, 2023 - April 30, 2023.

  • Monday - Thursday: 10:00 a.m. to 10:00 p.m.
  • Friday: 10:00 a.m. to 5:00 p.m.
  • Saturday and Sunday: Noon - 6:00 p.m.

The Chat will be closed on the following days:

  • Monday, February 20, 2023
  • Friday, April 7th, 2023

Ask a Librarian is a collaborative virtual reference service that offers real-time research assistance from librarians and library staff from participating Ontario universities including the University of Ottawa. You can find the Privacy Policy for Ask a Librarian.

  • Your phone number is always kept confidential.

Frequently asked questions

Consult our FAQ for answers to frequent questions about the libraries, our services and our resources.

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