Home delivery service

The home delivery service is free and is available for books in the general collection and for those at the Annex. This service is offered to faculty, students, post-doctoral fellows, affiliated researchers, staff, and alumni.

The service

  • Delivery available in Canada only (but outside the Ottawa/Gatineau region)*
  • Requests will be processed, when possible, within 2 working days.
  • Materials will be prepared to be mailed to your address and checked out to your library account. Unfortunately, we cannot estimate delivery dates or times.
  • Items can be shipped within Canada and all items are shipped using Canada Post.
  • Return borrowed items using the enclosed postage-paid label. Only one return label will be provided, please take care not to lose it.

* This service is also available to those who have an illness or disability, living within the Ottawa-Gatineau region.

Home delivery service

How to request an item

  1. Sign in to Omni
  2. Perform your search
  3. Open the record for the item you wish to borrow and select “Home Delivery”
  4. Follow the instructions and complete the Home Delivery form.

If you have any questions or problems with your request, please contact [email protected] or 1-877-868-8292 ext. 5213.

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