How to submit an interlibrary loan request

Save time by requesting an item through its bibliographic entry page. Many details will automatically be entered in the request form.

Process

  • Login: The information that precedes the @ in your uottawa.ca email address.
  • Password: Password must be between 6-20 characters in length and is case-sensitive.
  • Your Library: Select Ottawa

If you have problems logging in to RACER, contact interlibrary loan (Tel. 613-562-5210 email: [email protected]).

Save time by requesting an item through its bibliographic entry page. Many details will automatically be entered in the request form.

  1. Use RACER Standard or Advanced Search to find the item. View screenshot of search.
  2. Select the item.
  3. Select Get it! to request the item. View screenshot of "Get it!".
  4. Complete any blank required field.
  5. Click on the Request button. View screenshot of Request button.
  1. Use a database to find the article.
  2. Select the article.
  3. Select Get it! to request the article. View screenshot of "Get it!".
  4. Select Request via interlibrary loan. View screenshot of Request.
  5. Complete any blank required field.
  6. Click on the Submit button. View screenshot of Submit button.
  1. Log in to RACER.
  2. Select Blank Request Form (under My Account, on the left). View screenshot of Blank Request Form.
  3. Complete all required fields.
  4. If found, indicate the ISSN or ISBN number in the proper field.
  5. Unless necessary, do not indicate anything in the Special Instructions field.
  6. Click on the Request button.
  • When your item arrives
  • If additional information is needed
  • If your request is cancelled because the item is available at the library
  • If your request is cancelled because the item is not available via ILL
  • Check the status of your requests (My Requests)
  • Cancel a request that hasn't been processed yet (My Requests)
  • Verify the due date of loans (My Requests)
  • Update personal information (Account Details)
  • Create your own search profiles (Search Profiles)

If you have any questions, contact interlibrary loan (Tel. 613-562-5210 email: [email protected]).

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