Recommendations and tools

Annual reports and recommendations

The Ombudsperson submits an annual report to the Senate, the Board of Governors and the Student Unions of the University of Ottawa. The report includes information about the activities of the Ombuds Office, statistics, case examples, and recommendations.

Fourteenth annual report 2023-2024 (PDF, 818 KB)
Thirteenth annual report 2022-2023 (PDF, 639 KB)
Twelfth annual report 2021-2022 (PDF, 786 KB)
Eleventh Annual Report 2020-2021 (PDF, 617 KB)
Tenth Annual Report 2019-2020 (PDF, 1.1 MB)
Ninth Annual Report 2018-2019 (PDF, 7.7 MB)
Eighth Annual Report 2017-2018 (PDF, 5 MB)

Fairness triangle

Building a Culture of Fairness

For more information, see our FAQ

Previous reports and recommendations

Seventh Annual Report 2016-2017 (PDF, 1.1 MB)
Sixth Annual Report 2015-2016 (PDF, 2.7 MB)
Fifth Annual Report 2014-2015 (PDF, 2.4 MB)
Fourth Annual Report 2013-2014 (PDF, 3.6 MB)
Third Annual Report 2012-2013 (PDF, 2.3 MB)
Second Annual Report 2011-2012 (PDF, 663 KB)
First Annual Report 2010-2011 (PDF, 1.1 MB)

Tools and tips for resolving disputes

Communication tools (PDF, 670 KB)
Tools for making fair decisions (PDF, 677 KB)
Tips for making a complaint (PDF, 194 KB)
Tips for handling a complaint (PDF, 205 KB)