FAQ on Summer Housing

Parking is not included with your reservation. All guests must pay for parking before checking in.

90U Residence

Unregistered vehicles may receive a ticket. The University is not responsible for fines.

When and how to pay:

• Friday 4:00 p.m. to Sunday 11:00 a.m.
  • Use the kiosk in the 90U lobby to pay and register your vehicle.
  • Important notice: Park your car in one of the 5 minutes parking spots and come inside our lobby to pay. Please do so before check-in, we are not responsible for any parking tickets.
  • Do not use HotSpot (the outdoor pay station) for this location.
  • Maximum stay: 3 days.
  • Places are limited next to 90U, lot K.
• Sunday 11:00 a.m. to Friday 4:00 p.m.
  • Park at Brooks Garage or Perez Garage.
  • Use HotSpot to pay and register your vehicle.
  • Parking can only be purchased until 6:00 a.m. the next day.
  • If staying longer, you must renew daily at 6:00 a.m. via HotSpot.

Rates

• Weekdays: $17.50/day
• Weekends: $9.00/day
• In-and-out privileges are included.

Weekly or Monthly Passes

• Weekly pass: $100
• Monthly pass: $200
• Available in person at the Parking Office (141 Louis-Pasteur)
  • Open Monday to Friday, 9:00 a.m. – 3:00 p.m.
  • Until then, we recommend parking at 90U, Brooks, or Perez and paying daily.

More parking options are available.

What to know about parking tickets on uOttawa property

Parking on campus is monitored by Protection Services. Patrol officers, deputized by the City of Ottawa, can issue City parking tickets for violations on university property. These are classified as “Unauthorized parking – Private property.”

If you believe a ticket was issued in error, you can request a review through Parking Services. Make sure to submit your request within the deadline listed on your ticket.

Rideau Residence

• Public parking is available nearby (not managed by the University). For more information, check for public parking in Ottawa.

Are you travelling to Ottawa by plane or train? There are several ways to get to your residence: OC Transpo bus, light rail, taxi, Uber, Lyft or car.

90U: 90, University Street

Rideau: 290, Rideau Street

Plan your trip for worry-free travel. 

Our reception is open 24/7, so you’re welcome to arrive at any time that suits you after 4 p.m.

To check-in, report to your residence’s welcome office to get your key. 

Bring a valid piece of government ID that confirms you are at least 18 years’ old. 

No worries! We offer flexible check-in services. Between 10 p.m. and 6 a.m., buzz the main door of Rideau Residence to notify the staff that you’ve arrived. 

• Check-in: from 4 p.m. onward
• Check-out: before 10:30 a.m. 

Early check-in is subject to room availability at the time of your arrival. If your room is not ready, we’re happy to offer complimentary luggage storage so you can explore or relax until check-in time. Please feel free to check with our front desk upon arrival, and we’ll do our best to accommodate you.

Yes, depending on room availability.

• You can ask to check out as late as 2 p.m.
• However, you will be charged an $80 fee, payable at Reception. 

Yes, we offer free luggage consignment services. Ask at Reception for more information. 

Bring back your key at the reception.

90U Residence

The building's air conditioning system controls the temperature. It is set to air conditioning for the summer.

To adjust the air conditioning temperature:

1. Set the temperature between 10°C and 30°C.

2. Choose the fan speed: LO (low), MED (medium), or H (high).

To heat your room:

1. Set the system button to OFF.

2. Set the fan button to LO (low).

Your room will naturally warm up after a few minutes.

Note: If you are sensitive to the cold, we recommend bringing warm clothes as the number of extra blankets is limited.

Rideau Residence

Your room temperature is controlled by a thermostat inside your room.

If you have trouble regulating the temperature in your room, please contact Reception. 

If you need additional towels, please contact Reception. Towels will be delivered to your door, free of charge, in 45 minutes or less.

For speedier service, bring your used towels to Reception and we will exchange them for new ones. 

• 90U Residence: No.
• Rideau Residence Yes, breakfast is between 7 a.m. and 9 a.m. in the lobby. 

The following amenities are included in your stay:

• Complimentary Wi-Fi
• Individual room with washroom
• Bedding and towels
• Hand soap, shampoo and conditionner (unless otherwise specified, as in the case of a long-term stay)
• On-site 24/7 assistance

Cleaning service every three days (for stays less than 14 days), otherwise every seven days (long-term stay) 

To get hot or cold water, let the tap run briefly. If the building has been quiet for a while, the water may appear cloudy or discolored at first. This is normal, and after a short time, it will clear up and reach the desired temperature.

Each residence has a laundry room. At Reception, you can purchase a one-day laundry card for $10 plus tax, and laundry soap for $2 plus tax. 

Yes, contact Reception to borrow the following items for a maximum of three hours: hair dryer and iron (quantities are limited).

90U: In the common kitchen you will find a toaster oven and a kettle. We also have a coffee vending machine in the lobby.

Please note that our accommodations are simple and modest, offering the essentials for a comfortable stay. The amenities are kept to a minimum in keeping with this approach.

No, there are no safes in the rooms. 

You’ll find several bike racks available across campus, feel free to use them! Make sure to lock your bike securely, as the University is not responsible for theft or damage. If you’re looking for a more secure option, ask the reception about available bike storage solutions.

Ottawa’s weather can vary significantly, even during warmer months. While daytime temperatures may be mild or warm, evenings and nights can often be cool.

All of our rooms are equipped with air conditioning for your comfort. However, we recommend packing slightly warmer sleepwear or layers to ensure a cozy night’s rest.

90U 

Yes, each room is equipped with a kitchenette that features a microwave oven and a refrigerator. However, we do not provide kitchenware (i.e., dishsoap, plates, glasses, cutlery). We recommend that you bring what you need.

Reception also has kitchen kits available for sale for $30 plus tax.

Rideau Residence 

No, rooms in Rideau Residence do not have a kitchenette and summer residents do not have access to the common kitchens.

However, note that breakfast is included in your stay at Rideau Residence.

Nearby you will find a grocery store featuring prepared meals, along with many restaurants. 

You will find many options a few minutes’ walk from the residences. Feel free to ask the Reception staff for recommendations!

• On campus: Some campus food services remain open over the summer. Visit our website for an up-to-date list of food services on campus.
• Nearby: Downtown Ottawa and the ByWard Market are full of restaurants and grocery stores where you can find a wide range of meals and products. 

Yes! Residents can access the campus sports facilities, including the Fitness Centre and the pool.

To obtain a pass and pay the fees, go to the center located in the Montpetit Pavilion.

Access is reserved for people aged 16 and over. Proof of residence may be required to benefit from the preferential rate.

We also offer group packages. Contact (613) 562-5789) for more information.

Yes, you can use the (paid) services of the doUcentre located in the basement of the Jock-Turcot building (UCU), room 0024. They are open from Monday to Friday, from 8:30 AM to 5:00 PM.

• In Ottawa: OC Transpo light rail (LRT) and buses effectively cover the city’s main neighbourhoods, including downtown, as well as tourist attractions and shopping malls.
• To Gatineau: The Société de transport de l’Outaouais (STO) links Ottawa and Gatineau, with several routes between the downtown and neighbouring areas.
• To Gatineau Park: There are buses that run to some entrances of Gatineau Park, which is ideal for hiking and other outdoor activities.
• Biking and walking: There are several biking and walking trails that are easy to take from campus.
• Car and carpooling: There are also taxi, Uber and Lyft services. 

In accordance with University regulations, all our rooms are non-smoking rooms.  

No pets are permitted in our establishments.

If you notice something in your room that is broken or needs maintenance, contact the front desk as soon as you arrive so that you are not held responsible. 

• You have until 4 p.m. (Ottawa time) two days before your arrival date to cancel for free.
• No reimbursements will be issued after this deadline.
• Early departures will not be refunded.