FAQ on Summer Housing

Are you travelling to Ottawa by plane or train? There are several ways to get to your residence: OC Transpo bus, light rail, taxi, Uber, Lyft or car.

90U: 90, University Street

Rideau: 290, Rideau Street

Plan your trip for worry-free travel. 

90U Residence

• Parking is not included.
• Limited paid parking is available next to 90U.
• Pay at the pay station located in the residence entranceway.
• For more parking options, check for public parking in Ottawa.

Rideau Residence

• Parking is not included.
• Public parking is available nearby (not managed by the University).
• For more information, check for public parking in Ottawa.

• You have until 4 p.m. two days before your arrival date to cancel for free.
• No reimbursements will be issued after this deadline. 

Report to your residence’s welcome office to get your key. 
Bring a valid piece of government ID that confirms you are at least 18 years’ old. 

• Check-in: from 4 p.m. onward
• Check-out: before 10:30 a.m. 

No worries! We offer flexible check-in services. Between 10 p.m. and 6 a.m., buzz the main door of Rideau Residence to notify the staff that you’ve arrived. 

Yes, depending on room availability.

• You can ask to check out as late as 2 p.m.
• However, you will be charged an $80 fee, payable at Reception. 

Yes, we offer free luggage consignment services. Ask at Reception for more information. 

90U Residence

The building’s central air conditionning system controls the temperature. To heat the room, turn off the air conditionning in your room. If you are sensitive to cold, we recommend that you bring warm clothes because the number of additional blankets is limited.

Rideau Residence

Your room temperature is controlled by a thermostat inside your room.

If you have trouble regulating the temperature in your room, please contact Reception. 

If you need additional towels, please contact Reception. Towels will be delivered to your door, free of charge, in 45 minutes or less.

For speedier service, bring your used towels to Reception and we will exchange them for new ones. 

• 90U Residence: No.
• Rideau Residence Yes, breakfast is between 7 a.m. and 9 a.m. in the lobby. 

The following amenities are included in your stay:

• Complimentary Wi-Fi
• Individual room with washroom
• Bedding and towels
• Hand soap, shampoo and conditionner (unless otherwise specified, as in the case of a long-term stay)
• On-site 24/7 assistance

Cleaning service every three days (for stays less than 14 days), otherwise every seven days (long-term stay) 

Each residence has a laundry room. At Reception, you can purchase a one-day laundry card for $10 plus tax, and laundry soap for $2 plus tax. 

Yes, contact Reception to borrow the following items for a maximum of three hours: hair dryer, electric kettle and iron (quantities are limited).

No, there are no safes in the rooms. 

90U 
Yes, each room is equipped with a kitchenette that features a microwave oven and a refrigerator. However, we do not provide kitchenware (i.e., dishsoap, plates, glasses, cutlery). We recommend that you bring what you need.

Reception also has kitchen kits available for sale for $30 plus tax.

Rideau Residence 
No, rooms in Rideau Residence do not have a kitchenette and summer residents do not have access to the common kitchens.

However, note that breakfast is included in your stay at Rideau Residence.

Nearby you will find a grocery store featuring prepared meals, along with many restaurants. 

You will find many options a few minutes’ walk from the residences. Feel free to ask the Reception staff for recommendations!

• On campus: Some campus food services remain open over the summer. Visit our website for an up-to-date list of food services on campus.
• Nearby: Downtown Ottawa and the ByWard Market are full of restaurants and grocery stores where you can find a wide range of meals and products. 

Yes! Residents can access the campus sports facilities, including the Fitness Centre and the pool.

To obtain a pass and pay the fees, go to the center located in the Montpetit Pavilion.

Access is reserved for people aged 16 and over. Proof of residence may be required to benefit from the preferential rate.

We also offer group packages. Contact (613) 562-5789) for more information.

Yes, you can use the (paid) services of the doUcentre located in the basement of the Jock-Turcot building (UCU), room 0024. They are open from Monday to Friday, from 8:30 AM to 5:00 PM.

• In Ottawa: OC Transpo light rail (LRT) and buses effectively cover the city’s main neighbourhoods, including downtown, as well as tourist attractions and shopping malls.
• To Gatineau: The Société de transport de l’Outaouais (STO) links Ottawa and Gatineau, with several routes between the downtown and neighbouring areas.
• To Gatineau Park: There are buses that run to some entrances of Gatineau Park, which is ideal for hiking and other outdoor activities.
• Biking and walking: There are several biking and walking trails that are easy to take from campus.
• Car and carpooling: There are also taxi, Uber and Lyft services. 

In accordance with University regulations, all our rooms are non-smoking rooms.  

No pets are permitted in our establishments.

If you notice something in your room that is broken or needs maintenance, contact the front desk as soon as you arrive so that you are not held responsible.