Attendance and Cancellation Policy
- 24-hour notice: If you can’t make your session, please let us know at least 24 hours in advance.
- Why 24 hours' notice? When someone cancels out with less than 24 hours’ notice, our system can’t make their time slot available for other students waiting to practise their language skills.
- Keeping it fair for everyone: Since our summer team consists of just two facilitators, any student with two consecutive last-minute cancellations (less than 24 hours) or no-shows will have their booking privileges paused for two weeks.
- Our goal: We want to make sure every uOttawa student has a friendly, accessible space to practise their language skills. Thank you for helping us keep our centre a supportive community hub!