The Academic Office team is here to help you progress in your studies. We are motivated to offer the best service to answer your questions and help you get the most out of your university experience.
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Make the most of your time

Join a virtual line and manage your time the way you want with remote notifications.
Join the virtual line

Undergraduate and graduate studies

Join the virtual line and connect with someone from our team. We will reach you using your preferred method of communication: either on Microsoft Teams, on the phone or in person about the following topics:

  • Course enrolment/withdrawal
  • Course sequence
  • CGPA/Course failure
  • Changing my program
  • Program requirements
  • Graduation
  • Attestation
  • Letter of Permission/Transfer units
  • Exams
  • Admission to a health sciences graduate program
  • Graduate Scholarships
  • Other generic questions

Join the virtual line

The team is ready to answer your queries from Monday to Friday:

  • June 1 to August 31: 9 a.m. to 3:30 p.m. (closed between noon and 1 p.m.)
  • September 1 to May 31: 9 a.m. to 4:30 p.m. (closed between noon and 1 p.m.)

Please note that our services will only be available online on Wednesdays between July 1 and August 18.

*Please respect the cycle of your program in your choice of queue, otherwise the team member serving you will not be able to support you.

If the option you want is closed in the virtual queue, this service is not currently available. Please try again during our office hours.

Service reserved for students enrolled in the Faculty of Health Sciences.

NOTE: If you need to speak with an undergraduate Academic Development and Student Retention Specialist about academic success/difficulties, probation/academic withdrawal, academic counselling, or academic progress/CGPA, please be sure to select the "Undergrad. - Academic advisement" option.

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Mentoring Centre

We support undergraduate students in their studies and academic life. We help them thrive as University of Ottawa students.
Meet our mentors

Contact us

Academic Office

Montpetit Hall
125 University, room 232
Ottawa ON K1N 6N5

Send us a request