Ready, set, go!


Essential tasks

To start off on the right foot from the first day onward, you should complete certain essential tasks first such as enrolling in your courses, paying your tuition fees, taking a good look at your timetable and where your classes will be held, etc.

Know your student number

When you applied for admission to the University of Ottawa, we sent you a student number, a uoAccess identifier, and a password. When you enrolled in your courses, you also received a @uOttawa email account. Check it regularly: the University uses only this email address to communicate with you.

Be sure to memorize your student number, your identifier, and your password: you will need them constantly to log into uoZone (the student portal) and to access the many tools you’ll find there. If you encounter technical problems, send a service request to IT services.

uoZone: This secure student portal gives you access to everything you need to thrive at uOttawa. Through it, you can access your student information, course registration tools, your email account, your course and exam schedules, messages (from the University, your faculty, and professors), your financial statement, information on scholarships and bursaries, as well as further information on other services for students.

Enrol in your courses

Be sure to correctly enrol in your courses; if you don’t, you won’t be allowed to attend them or get your marks.

Check the course enrolment website and select the profile that best describes you to learn how to enrol in courses or change your course selection.

Academic services

If you cannot perform a task related to course selection, your program, or online enrolment in uoZone, contact your faculty for help. Check the list of faculties to find yours.

Memorize your timetable and check to see how your courses will be taught

Your personal timetable is posted in uoZone. Memorize it and check to see how your courses will be taught (online, in person, a mix of both, etc.).

During the Fall 2021 term, the University will offer different course formats to meet the expectations of those who would like to enjoy an in-person learning experience while following public health guidelines. Courses will be offered on campus, online, and in blended formats (a combination of two or more learning formats). If you are taking one or more courses in person, check the campus map to find out where various buildings and facilities are located.

Teaching and course evaluation results

You can also check the results of various teaching and course evaluations to see what other students think of a given course at the University of Ottawa. You can see these evaluations in uoZone under Applications > Course Evaluation Reports.

Teaching and course evaluations are typically completed during the final weeks of the term. These evaluations are conducted entirely online and anonymously. Professors can only read the comments once the final marks have been officially published.

Get familiar with uOttawa’s online platforms

Looking for technical support? Find all your available academic and online learning resources on our Tech Support Web page!

To find a computer lab on campus, print a document, get help to log into the WiFi network, or obtain help from IT services, visit the IT student zone webpage.

Participate in uOrientation

Get a head start: take part of the uOrientation

Take part in the University of Ottawa’s uOrientation, which include activities conducted in English or French. Some of these activities will be specific to your faculty, while others will cover all aspects of you new life at the University of Ottawa.

Enjoy fun, interactive activities, including Q&A sessions that will providing all the information and resources you need to thrive and find your way to personal and academic success at the University of Ottawa.

Register now and get access to useful resources, get to know your peers, and get the most out of your first experiences at the University of Ottawa.


In addition, you can live in our university residences from July 14 to 16 and get a glimpse of campus life while learning about making a successful transition to university. This program adds to our uOrientation virtual sessions.

Register now for this exclusive offer. Get a taste of what it’s like to live on campus before moving in!

Get your uOttawa student card

If you are a new student who will need to be on campus in person during the fall term, you can order your first University of Ottawa student ID card online.

Your uOttawa card is your official University of Ottawa student identification card. It allows you to make purchases on campus and provides access to a host of student services. This card also serves as your meal plan card.

If you do not need to be on campus in person during the fall term, you do not need a student card for the time being. You will be able to get one when you return to campus in person.

U-Pass program

The U-Pass has come into effect through student referendums and through collaboration with OC Transpo and STO. The U-Pass is a mandatory program and is intended exclusively for full-time undergraduate and graduate students at the University of Ottawa.

Learn more about the U-Pass program.

Pay for your studies

To find the deadline for paying your university fees, visit the Important dates and deadlines webpage. Remember that adding, or withdrawing from, a course can change your balance. Check the final amount listed in your statement of account by logging into uoZone.

Buy books

You can purchase most of your textbooks and other course materials from the Campus Bookstore, either in person at the University Centre or online. Some textbooks are available as e-books or through the rent-a-textbook program.

Some manuals or course packs may be available for sale at the docUcentre or other places near the University, such as Librairie du Soleil or Rytec Printing. Professors usually provide a list of mandatory texts, and where students can buy them, during their first class.

Mandatory Learning

All new undergraduate students must pass training on academic integrity in Brightspace in their first term after being admitted to uOttawa.

Undergraduate students in the Faculty of Medicine (other than those in the Translational and Molecular Medicine program) are exempt since they take different, though equivalent, training.

This mandatory training is not included in the cumulative grade point average calculation and you won’t obtain any credits for this training.

The training will help you develop essential skills in academic integrity, confirm that you understand the concepts related to it and get the resources you need to succeed right from the start of your studies.

Find out more about the mandatory training.

Participate in Welcome Week orientation activities

Get ready for Welcome Week

Check our calendar for all the activities and click on the link below for your faculty’s Fall 2021 mandatory Welcome week activities!

Academic GPS

The Academic GPS provides information on all the tools you need to succeed in your courses, including workshops, study groups, and a chat function.

Take care of yourself

Your mental and physical health are important.

Visit the Health and Wellness website to find useful services, get a doctor, learn more about the on-campus medical clinic, and the health and dental insurance plan.

Chat with us or visit the Health and Wellness website.

Find out where to go for administrative services

InfoService is the one-stop shop for most of your administrative needs (official documents, information about tuition fees, etc.).

To see wait times and access in-person help, join our virtual line.

Get to know the academic regulations

From when you enrol to when you graduate, these academic regulations play an important role in your success.

Gain valuable experience

The Career Corner is the place to go to gain experience outside the classroom.

Whether you choose to work on campus, find an internship or learn by volunteering, or if you need help to create your resume or prepare for an interview , we can help.

Chat with us or visit the Career Corner.

Managing your money

The Financial Aid and Awards Service offers tips and tools to help you manage your finances throughout your studies.

Know your rights and how to enforce them

Visit the Human Rights Office for issues regarding equity, diversity and inclusion.

The Office of the Ombudsperson provides an independent, impartial and confidential process to solve academic and administrative disputes.

The Student Rights Centre defends your rights and provides information.

Back to top