Our most frequently asked questions and their answers!
Frequently Asked Questions
Yes, you'll find a Google Translate button in the top right corner of this webpage. Select the language of your choice and all the text on the website will be automatically translated!
The English Intensive Program (EIP) has 5 levels: ESL 0105, ESL 0110, ESL 0120, ESL 0130 and ESL 0140. Each level takes 14 weeks (1 term) to complete.
The Centre for Language Learning also offers ESL 0140: Accelerated Academic Bridging in English. This is a condensed, 8-week program, offered during the Summer term. Accelerated Academic Bridging in English is available for students who:
have a conditional offer from the University, and;
If you do not successfully complete a level of the English or French Intensive Program, you will have to repeat the level before you can move onto the next level, or start your undergraduate program (if applicable).
Yes, absolutely! You do not need to be a future student at the University of Ottawa. We do require that you either complete your high school studies in your home country or be at least 18 years old. If you are a student that does not have a conditional offer from the University, you will be registered as a special student and be required to take an online language placement test, in order for us to assess in which language class level you belong.
Unfortunately, no. If you are a student with a conditional offer to the University of Ottawa, the English or French Intensive Program is a condition of your admission. It is a full-time program that must be completed before starting your undergraduate program.
If you are a special student (without a conditional offer to the University of Ottawa), you may be eligible to take additional courses. Please note that language program tuition fees do not cover additional courses.
Please note that students who must complete the English Intensive Program as specified by their conditional offer of admission from the University of Ottawa are not eligible for deferral.
Students are not required to participate in outings but we strongly encourage them to since they are great opportunities for students to practise speaking English or French and meet other language program students.
Yes. Integration Days are mandatory, as they are an opportunity to meet other international students and some of your teachers.
During Integration Days, you will also be able to pick up your student card, U-Pass, and receive health insurance coverage information. These few days at the beginning of the semester are an opportunity for you to get acquainted with the campus and recover from your international travels before classes begin.
You must complete the online application form. Once you submit your application form, you will receive an automated email with the next steps to follow.
Please note that it can take from 2-4 weeks for our office to process your application form. Priority will be given to programs scheduled for the upcoming term. We thank you in advance for your patience. Enrollment in language courses happens approximately 1 month before the start of the term/course. Once you have been enrolled, you will see your class schedule, program information and finances in your uoZone Student Centre.
Other than the online application form, there are no mandatory documents required by the Centre of Language Learning (CLL) for students to participate in language programs.
If you are a special student (no conditional offer from the University), you will be required to take an online language placement test, to determine your language proficiency level.
If you are a special student and are not 18 years old at the start of your language program, we require a high school transcript.
No, however please note that international students must allow enough time to gather all travel documents (visa, study permit, passport etc. if required) before the start of the session and must arrive in Ottawa (with accommodations) a few days prior to the start of your language program, to attend Integration Days (if applicable)
If you are an international student that requires a study permit, we suggest applying to our language programs a minimum of 3 – 4 months before the start of the program.
Admission and/or confirmation of deposit documents will be sent to you once your deposit has been received by the University and deposited in your student account or if we have received an Admission Purposes letter from the student’s sponsor.
Please note: Students with conditional offers from the University of Ottawa should use their Admission Offer Letter to apply for their study permit. The Centre for Language does not issue official admission documents.
If you are a student with a conditional offer from the University of Ottawa, you must pay your deposit and tuition fees using one of the University’s Methods of payment.
If you are a student without a conditional offer from the University of Ottawa (Special Student), you will be required to pay your deposit via credit card, using the University’s eStore. Payment details will be sent to you once your registration form is received. Once you pay your deposit, our Centre will send you your uOttawa student ID. Afterwards, you will then need to pay the remaining tuition fees using one of the University’s Methods of payment.
Please note that it takes a minimum of 3 - 5 business days for any payment to be deposited in your uoZone student account. We strongly suggest you keep your confirmation information and track your payment.
For the BEST program, exceptionally, there is no deposit to pay. You will need to pay the entire tuition at once ($839), and it is non-refundable
Yes, a deposit is mandatory for all our language programs. This first installment insures we save you a seat in the language program of your choice. This deposit also allows our Centre to send you admission documents and the placement test information (if needed) to continue the registration process.
Please note that all language program deposits are non-refundable. Exceptionally, a one-time transfer to the next term is offered for students whose study permit has been denied. Original proof of refusal must be submitted in order to receive the transfer
For the BEST program, exceptionally, the entire tuition fees for the BEST program will be paid through the eStore.
Yes, you must pay multiple deposits if you wish for your admission documents to reflect which term(s) you wish to participate in.
You do not have to enroll yourself in any classes – our Centre will take care of this. The Centre for Language Learning will enroll you in your language program approximately 1 month before the start of the term. Once you are enrolled, you will be able to see your course timetable and tuition fees in your uoZone Student Centre.
Tuition fees can be found on our website under our Dates and Fees section. Please note that dates and fees are subject to change without notice. Ancillary fees (UHIP, U-pass and incidentals) will differ slightly based on your student status and which language program you select.
Tuition fees will be visible in your uoZone Student Centre after you have been enrolled in your courses. Approximately one month before the first day of class.
Tuition fees for all language programs must be paid in full by the first day of class. Refunds for withdrawals are possible (minus the non-refundable deposit) until the Monday of the second week of your language program.
Please note: The Centre for Language Learning tuition payment deadlines differ from the University’s undergraduate tuition deadlines. More information on our tuition fees can be found on our Dates and Fees webpage.
Tuition fees are the same for all students, no matter what country they are coming from or their legal status in Canada. However, some of the incidental fees and other program costs (health insurance (UHIP)) may differ slightly based on your student status and which language program you select.
Yes, UHIP – the University Health Insurance Plan - is mandatory for all international students participating in our language programs in person.
Please note that if you already have health insurance coverage in Canada, you may be able to opt-out of UHIP. It is your responsibility to provide proof of insurance by submitting your proof of coverage to the University of Ottawa’s International Office. If you do not submit proof, the UHIP fees will remain in your account.
Unfortunately, no. Tuition fees for the Centre for Language Learning programs are not covered by OSAP since these programs are non-for-credit programs through the University of Ottawa.
English proficiency level
Yes. You can possibly skip a level of the EIP if you successfully complete your current level with the mandatory 85% attendance rate and an 85% overall grade. This decision is subject to approval by the Centre for Language Learning management team and the teaching staff.
No. Once you start the English or French Intensive Program, you must complete the program if you are a conditional offer student. You must successfully complete the bridging level, (ESL 0140 or FLS 540) in order to start your undergraduate programs.
The Undergraduate Admissions Office requires students to provide English or French proficiency test results for an offer of admission. You can submit new language test scores to the Admissions Office until the submission deadline.
Special students (students without an offer of admission to uOttawa) do not need to to submit English test scores to participate in our language programs. Upon receipt of your deposit, we will send you an online English language placement test to evaluate your English proficiency. Based on the results, we will assign you to a class that best matches your needs and provides you with the necessary support.
There will also be an in-person diagnostic test during the first week of class to confirm your placement level.
Study permit and accommodation information
Yes. If your study permit is denied, we invite you to reapply to your language program. Your deposit is eligible for a one-time transfer to the following session of the language program you have selected. In order for a deposit to be transferred over to the next term, you must send an original proof of refusal to our Office, at [email protected].
If you are a student with a conditional offer to the University of Ottawa, you can log into your uoZOne Student Centre and download your statement of account, in your Finances section.
Alternatively or if you are not a student with a conditional offer, you can contact Infoservice to request a proof of payment, or email them at [email protected]. Be sure to include your student number in your communications. You will receive your proof of payment by email.
Yes! In partnership with uOttawa, the Canada Homestay Networknorth_eastexternal link provides students with warm and welcoming homestays and related custodianship services so they feel well supported during their program of study in Canada.
The Canada Homestay Network is a great way to immerse yourself in the local culture, gain a deeper understanding of the community and enjoy a comfortable and affordable stay in a welcoming host family. You will have the opportunity to learn about their customs, traditions, and daily routines. This is a great way to improve your language skills and make lasting friendships. You can be sure that you will be well supported throughout your stay!
Student residences are available to students with a conditional offer of admission to complete the English or French Intensive Program.
Special Students (students without a conditional offer) are welcome to stay in student residences during the summer months (May, June, July and August).