Master Resources

Master List of the resources to answer general questions from students

SEXUAL & REPRODUCTIVE

The LINK - Sexual Health

Ottawa Public Health: Sex it Smart

Ottawa Public Health: Sexually Transmitted Blood Borne Infections (STBBI)

Planned Parenthood Ottawa

  • Language: English
  • Description: A pro-choice organization supporting informed sexual and reproductive health choice through education, counselling, information, and referral services.
    NOTE: Planned Parenthood is not a clinic, but they can help students find sexual health information, services, and support.
  • Contact:
    222 Somerset St West #404
    Ottawa, ON K2P 2G3
    613-226-3234 Ext. 101
  • URL (Website): https://ppottawa.ca/

PregnancyInfo.ca

  • Language: Bilingual
  • Description: A website with facts and information on pregnancy and childbirth from Canada’s experts, launched as an initiative of the Society of Obstetricians and Gynaecologists of Canada.
  • Contact:
    800-561-2416
    613-730-4192
    [email protected]
  • URL (Website): https://www.pregnancyinfo.ca/

Québec: Ma grossesse Support Service

  • Language: Bilingual
  • Description: Health, food, support, and information services offered by the Government of Québec during pregnancy.
    Once signed up, clients receive quick, free, and confidential access to information and services suited to their needs.
  • Contact: -
  • URL (Website): https://magrossesse.safir.ctip.ssss.gouv.qc.ca/en

MENTAL HEALTH

TAO Connect

  • Language: Bilingual
  • Description: A self-help online platform of tools and modules, helping students to manage the stress that comes with university and life.
  • Contact: -
  • URL (Website): https://ca.taoconnect.org/register

ConnexOntario

  • Language: Bilingual
  • Description: A directory of community mental health and addictions services in Ontario. Students can connect with someone for information and referral services in their community.
  • Contact: 1-866-531-2600
  • URL (Website): https://www.connexontario.ca/en-ca/contact-us

uOttawa Psychotherapy and Mental Health

uOttawa Peer Support

  • Language: Bilingual
  • Description: Peer support at uOttawa allows students to speak to someone who can relate to the challenges they are facing, offer perspective on the situation, and help to set realistic goals.
    The programs are safe, judgment-free spaces supervised by professional staff.
  • Contact:
    Wellness Lounge: UCU 203
    613-562-5800 Ext. 4372
    [email protected]
  • URL (Website): https://www.uottawa.ca/campus-life/health-wellness/peer-support

uOttawa Student Support Groups

  • Language: Bilingual
  • Description: Free support groups at uOttawa, including the International Students Support Group, Graduate Students Support Group, 2SLGBTQIA+ Wellness Series, ADHD Support Group, and Support Groups for Common Law Students.
    Support groups are not offered during the spring/summer term, and sessions can be weekly, every second week or monthly.
  • Contact: -
  • URL (Website): https://www.uottawa.ca/campus-life/health-wellness/support-groups

Counselling Connect

  • Language: MULTI
  • Description: Students can schedule a free counselling session or browse the support groups currently available.
    Services are offered in English, French, Spanish, and Arabic.
  • Contact: Call 211
  • URL (Website): https://www.counsellingconnect.org/

CADDAC ADHD Resource Navigator

  • Language: Bilingual
  • Description: A program offered by the Centre for ADHD Awareness, Canada. A bilingual ADHD Resource Navigator will work with families and individuals affected by ADHD to identify ADHD and mental health resources in their communities.
    Support groups and group coaching programs are also offered to adults and youth with ADHD.
  • Contact:
    416-637-8584
    [email protected]
  • URL (Website): https://caddac.ca/programs-and-events/

uOttawa: Occupational Performance Coaching

Faculty Wellness Program - FA | Faculty of Medicine

SUBSTANCE USE

The LINK - Substance Use Health

Montfort Renaissance Service Access to Recovery (SAR)

AccessMHA

PHYSICAL HEALTH

Bio-Test Patient Portal

ParticipACTION

  • Language: Bilingual
  • Description: Videos and articles provided to Canadians, free of cost, with the goal to increase physical activity in the population.
  • Contact:
    Headquarters
    77 Bloor St West #1205
    Toronto, ON M5S 1M2
  • URL (Website): https://www.participaction.com/

CSEP: 24-H Movement Guidelines

  • Language: Bilingual
  • Description: The Canadian Society for Exercise Physiology’s 24-hour movement guidelines for Canadians of all ages.
  • Contact:
    495 Richmond Rd
    Ottawa, ON K2A 4B1
    877-651-3755
    [email protected]
  • URL (Website): https://csepguidelines.ca/

uOttawa: Physical Activity Counselling

Diabetes Canada

  • Language: English
  • Description: Online resources, infosheets, camps, and other initiatives for those with diabetes.
    Certain pages provide information for those who have been newly diagnosed, lifestyle management, Type 2 risks, etc.
  • Contact:
    Ottawa Office
    885 Meadowlands Dr East #503
    Ottawa, ON K2C 3N2
    613-521-1902
  • URL (Website): https://diabetes.ca/

Unlock Food: Weight and Health

Sleepwell: The hygiene of sleep

  • Language: English
  • Description: A checklist for individuals to complete during the daytime, before bed, and in bed, helping them get ready to sleep and promoting good sleep hygiene habits.
  • Contact: -
  • URL (Website): https://mysleepwell.ca/cbti/hygiene-of-sleep/

HOSPITALS & CLINICS

Ottawa Public Health - Hospitals

IndexSanté - Hôpitaux à Gatineau

Appletree Medical Group

The Sport Medicine Clinic

  • Language: Bilingual
  • Description: The on-campus clinic with specialized physicians, physiotherapists, and massotherapists (massage therapy). Services can be covered by students’ supplementary insurance plan if they were referred by a primary care physician.
  • Contact:
    801 King Edward Ave
    Ottawa, ON K1N 6N5
    613-416-8902
  • URL (Website): https://www.ottawasportmed.com/

Studentcare Dental Network

Odent

  • Language: Bilingual
  • Description: The on-campus dental clinic.
    Dental benefits are available through the supplementary insurance plan offered by the student union.
  • Contact:
    100 Marie Curie Pvt
    Ottawa, ON K1N 1A2
    613-569-1234
  • URL (Website): http://www.odent.ca/en/

Studentcare Vision Network

The Walk-In Counselling Clinic

  • Language: MULTI
  • Description: Free counselling services with no appointment necessary.
    No referral is required to speak to trained professional counsellors, and students will be served on a first-come, first-serve basis.
  • Contact: 613-755-2277
  • URL (Website): https://walkincounselling.com/

The Sexual Health Clinic

  • Language: Bilingual
  • Description: A clinic for residents of Ottawa that offers free testing and treatment for STBBIs, confidential/anonymous HIV testing, emergency contraception, affordable contraception, etc.
    A full list of services is available on the Ottawa Public Health webpage. Visits are by appointment only.
  • Contact:
    179 Clarence St
    Ottawa, ON K1N 1B3
    613-243-4641
  • URL (Website): https://www.ottawapublichealth.ca/en/public-health-topics/sexual-health-clinic.aspx

uOttawa Quit Smoking Program

  • Language: Bilingual
  • Description: A nurse-led clinic at the University of Ottawa Heart Institute that provides people with one-on-one support during their attempt to quit.
    Patients are self-referred or referred by a healthcare provider, and the program will help them tailor a “quit plan” to meet individual needs. Visits are by appointment only.
  • Contact:
    Prevention and Wellness Centre H-S112a
    613-696-7069
    [email protected]
  • URL (Website): https://www.ottawaheart.ca/clinic/quit-smoking-program

Wabano Centre for Aboriginal Health

  • Language: English
  • Description: Programs, services, and events for Indigenous people, by Indigenous people.
    There is a health clinic that provides services to infants/children, youth, adults, and seniors.
  • Contact:
    299 Montreal Rd
    Ottawa, ON K1L 6B8
    613-748-5999
    [email protected]
  • URL (Website): https://wabano.com/

Health Interactive (Virtual Health Care) Provided by Dialogue

NUTRITION

Ottawa Food Bank: Find an Agency Serving You

  • Language: Bilingual
  • Description: The Ottawa Food Bank collects and distributes food to community food programs, combatting food insecurity and preventing struggles with hunger.
    Students can use the map tool to find community food programs in their neighbourhood.
  • Contact:
    2001 Bantree St
    Ottawa, ON K1B 4X3
    613-745-7001
    [email protected]
  • URL (Website): https://www.ottawafoodbank.ca/get-help/

The LINK - Eat Right, Be Active

Unlock Food

  • Language: Bilingual
  • Description: Students can find resources from the Dietitians of Canada with articles and recipes that promote a healthy, balanced diet.
    The website also includes an index filled with various topics regarding nutrition (e.g. heart health, digestion) and a directory to connect with dietitians in the area.
  • Contact: -
  • URL (Website): https://www.unlockfood.ca/en/default.aspx

Cookspiration by Dietitians of Canada

  • Language: Bilingual
  • Description: Recipe ideas and menu planners for people of all ages and at all times of the day.
    Each recipe showcases the nutritional details in the “Nutrition Info” section.
  • Contact:
    Head Office
    99 Yorkville Ave
    Toronto, ON M5R 1C1
    877-721-0876
    [email protected]
  • URL (Website): https://www.cookspiration.com/

Government of Canada: Canada’s Food Guide

  • Language: Bilingual
  • Description: A guide to healthy eating, created by the Government of Canada, to promote cooking meals at home and eating with others in a balanced diet.
  • Contact:
    Health Canada
    70 Colombine Dr #1801B
    Ottawa, ON K1A 0K9
    613-957-2991
    Or 1-866-225-0709
    [email protected]
  • URL (Website): https://food-guide.canada.ca/en/

Canada’s Food Guide: Meal planning from start to finish in 4 steps

STUDEnglishT WITH DISABilingualITIES

The uOttawa Accessibility Hub

  • Language: Bilingual
  • Description: The central online resource for accessibility at the University of Ottawa.
    Students, educators, and administrators can find tools and resources to identify and remove barriers to accessibility, as well as to provide support for individuals on campus who experience mental health issues.
  • Contact:
    Human Rights Office
    1 Stewart St #121
    Ottawa, ON K1N 6N5
    613-562-5222
    [email protected]
  • URL (Website): https://www.uottawa.ca/about-us/respect/accessibility-hub/about-the-hub

uOttawa: Academic Accommodations

  • Language: Bilingual
  • Description: Support for students with a temporary or permanent disability.
    Students are given an equitable opportunity, through this service, to fully access and participate in the learning environment with dignity, autonomy, and without impediment, while preserving academic freedom, academic integrity, and academic standards.
  • Contact:
    100 Marie-Curie
    4th Floor, Room 408
    Ottawa, ON K1N 6N5
    613-562-5976
    [email protected]
  • URL (Website): https://www.uottawa.ca/study/academic-support/accommodation-services-available

UOSU: Centre for Students with Disabilities (CSD)

  • Language: Bilingual
  • Description: A service available to all students: a student does not need to identify as a person with a disability, and events are open to all audiences.
    Services are focused on the social aspects of the university community and the accessibility of social activities.
    Students may assist in advocacy campaigns, create an atmosphere of exchange and experience-sharing, and establish a space where individuals and groups can voice their concerns about various issues.
  • Contact:
    UCU 022
    613-783-1380 Ext. 201
    [email protected]
  • URL (Website): https://www.seuo-uosu.com/services/csd

HELPLINES & INFOLINES

Good2Talk

  • Language: Bilingual
  • Description: Confidential support for post-secondary students in Ontario and Nova Scotia.
  • Contact:
    ON: 1-866-925-5454
    NS: 1-833-292-3698
  • URL (Website): https://good2talk.ca/

Ottawa and Region Distress Centre

  • Language: Bilingual
  • Description: Emotional support and encouragement, crisis management and intervention, suicide risk assessment and prevention, and community resource/referral information.
    Ottawa Distress Line is available in English & French, but Outaouais Distress Line is English only.
  • Contact:
    Ottawa: 613-238-3311
    Outaouais: 1-866-676-1080
  • URL (Website): https://www.dcottawa.on.ca/24-7-distress-line/

Empower Me

TELUS Health Student Support (formerly My SSP)

  • Language: MULTI
  • Description: Free, confidential emotional health and wellbeing support for graduate students.
  • Contact: 1-855-649-8641
  • URL (Website): https://myssp.app/ca/home

Centre d’aide et de lutte contre les agressions à caractère sexuel (CALACS)

  • Language: French
  • Description: A feminist organization operated by and intended for women, denouncing sexual aggression and fighting for the rights of women.
    The website provides a multitude of resources and services for survivors, including helplines and infolines.
  • Contact: 613-789-8096 Ext. 25
  • URL (Website): https://www.calacs.ca/le-centre/

The Sexual Assault Support Centre of Ottawa (SASCO)

  • Language: English
  • Description: 24/7 confidential phone support for all women survivors
  • Contact: 613-234-2266
  • URL (Website): https://sascottawa.com/

Interligne

  • Language: Bilingual
  • Description: A help and information line for people who have questions about sexual and gender identity.
    There is a phone line and a text function, and the team also provides a space to discuss thoughts of suicide.
  • Contact: Call or text 1-888-505-1010
  • URL (Website): https://interligne.co/

The Ottawa Rape Crisis Centre

  • Language: English
  • Description: Support for people who have experienced sexual and/or gender-based violence in the Ottawa region.
    Services include individual and group trauma counselling, service navigation, psychoeducation, and crisis support.
  • Contact: 613-562-2333
  • URL (Website): https://orcc.net/

National Eating Disorder Information Centre (NEDIC)

  • Language: English
  • Description: A toll-free helpline and live chat providing resources, referrals, and support to people living in Canada who are either directly or indirectly affected by disordered eating and related concerns.
  • Contact: 1-866-633-4220
  • URL (Website): https://nedic.ca/

Sexual Health Infoline Ontario (SHILO)

211 Ontario

  • Language: MULTI
  • Description: Students can call or chat with real people and have their questions answered.
    211 Ontario has programs and services for various topics, including Consulates/Embassies, English as a second language, French as a second language, Immigration/Sponsorship, International credentials, Internationally-trained professionals, Interpretation/Translation, Newcomer employment programs, Refugees, and Settlement services.
    Readings for Newcomer topics are Bilingual, and the infoline is available in 150+ languages.
  • Contact: Dial or Text 2-1-1
  • URL (Website): https://211ontario.ca/211-topics/newcomers/

Health811

Smokers’ Helpline

  • Language: Bilingual
  • Description: A quitline with bilingual telephone-based tobacco cessation counselling, as well as interpreter services in over 100 languages.
    There is also an online quit program and text messaging support in Ontario, Saskatchewan, and Manitoba.
  • Contact:
    ON (Health Connect Ontario): 1-866-797-0000
    CAN: 1-877-513-5333
  • URL (Website): https://smokershelpline.ca/static/about-smokers-helpline

9-8-8 Suicide Crisis Helpline

  • Language: Bilingual
  • Description: A crisis helpline for those who are struggling to cope, dealing with thoughts of suicide, or worried about someone else. The helpline is available 24/7 every day of the year.
  • Contact: Call or text 9-8-8
  • URL (Website): https://988.ca/

Employee and Family Assistance Program (EFAP)

  • Language: Bilingual
  • Description: All faculty, staff, and eligible family members have access to physical and mental health services through TELUS Health (formerly LifeWorks).
    Services include:
    Short-term counselling, Family support services, Legal support services, Financial support services, Nutritional services, Health coaching, Telemedicine
  • Contact: For more information, visit the TELUS Health One web platform and use your uOttawa login or call 1-844-880-9142 for an appointment.
  • URL (Website): https://www.uottawa.ca/campus-life/health-wellness/employee-family-assistance-program

Health Care Connect

FINANCES

uOttawa: Financial Planning

STUDEnglishT LIFE

Montpetit Hall Athletics and Recreation Facilities

Minto Sports Complex Athletics and Recreation Facilities

  • Language: Bilingual
  • Description: uOttawa ice rinks, a multi-sports field, a Health and Lifestyle Centre, squash courts, and a multisport room available to University of Ottawa students, faculty, and staff.
  • Contact:
    801 King Edward Ave
    Ottawa, ON K1N 6N5
  • URL (Website): https://www.uottawa.ca/campus-life/athletics-recreation/facilities

Lees Campus Gee-Gees Field

uOttawa: Campus Activities

  • Language: Bilingual
  • Description: Students can scroll through to look at the different in-person activities and events offered by the University of Ottawa.
    Activities run almost daily to promote health, wellness, and community engagement. This is a great way to meet new people and discover new interests!
  • Contact: -
  • URL (Website): https://www.uottawa.ca/campus-activities/

uOttawa: Volunteering

uOttawa: Career Corner

uOttawa: Work-Study Program

uOttawa: Student clubs and organizations

uOttawa Multi-Faith Chaplaincy Services

  • Language: Bilingual
  • Description: uOttawa Multi-Faith Chaplaincy welcomes all students, staff, and faculty — no matter what their faith, philosophy, questions or doubts may be. Our multi-faith team of volunteer Chaplains and faith liaisons work together to provide listening ears and spiritual resources that can respond to your needs.
  • Contact:
    Déjà vu 232B
    85 University Pvt
    Ottawa, ON K1N 8Z4
    [email protected]
  • URL (Website): https://www.uottawa.ca/campus-life/health-wellness/multi-faith-chaplaincy-services

uOttawa: Case Management

  • Language: Bilingual
  • Description: Non-clinical case management services at the University of Ottawa for students with complex needs, including academic difficulties, mental health challenges that impact their quality of life, struggles with personal or situational trauma, or any other complex matter requiring coordination of multiple services.
    Students can self-refer or have someone else refer them by filling out the referral form online.
  • Contact: [email protected]
  • URL (Website): https://www.uottawa.ca/campus-life/health-wellness/case-management

uOttawa: Health and Wellness

UOSU: Food Bank

  • Language: Bilingual
  • Description: As a proud member of the Ottawa Food Bank’s network, this service provides students with a supply of groceries intended to last about one week. Our goal is to help students bridge the gap and ensure they have food when they need it most.
  • Contact:
    UCU 0022
    613-710-0795
    [email protected]
  • URL (Website): https://www.seuo-uosu.com/services/food-bank

UOSU: Feminist Resource Centre

  • Language: Bilingual
  • Description: The Centre advocates for gender equity across campus through campaigns, fundraisers, events, and workshops, providing a feminist welcoming space that supports community members.
    Their work includes support for survivors, sexual violence prevention, and reproductive justice, addressing the intersectionality of gender and other coexisting identities.
  • Contact:
    UCU 220
    613-783-1380 Ext. 181
  • URL (Website): https://www.seuo-uosu.com/services/frc

UOSU: Pride Centre

Carrefour Francophone

uOInternational

uOttawa: Wellness Workshop Series

uOttawa: Wellness Lounge

The LINK - Live Safe

  • Language: Bilingual
  • Description: Useful information from Ottawa Public Health for daily life to prevent sickness and injury, including restaurant inspections, safe sex, distracted driving, body modification, hair removal, safe partying, travelling, etc.
  • Contact:
    Ottawa Public Health
    100 Constellation Dr
    Ottawa, ON K2G 6J8
    613-580-6744
    [email protected]
  • URL (Website): https://www.thelinkottawa.ca/en/live-safe/live-safe.aspx

Kind Space

  • Language: English
  • Description: An organization committed to providing Ottawa — located on unceded Algonquin territory — with accessible resources, events, and social and educational programming to celebrate and support people of all sexual orientations, gender identities, and expressions.
  • Contact:
    400 Cooper St #9001
    Ottawa, ON K2P 2N1
    613-563-4818
    [email protected]
  • URL (Website): https://kindspace.ca/

University Health Insurance Plan (UHIP)

  • Language: Bilingual
  • Description: The primary healthcare plan for those studying and working at universities in Ontario who are not covered by provincial health insurance.
    It is a compulsory coverage plan that offers benefits similar to OHIP (Ontario’s primary healthcare plan for residents).
  • Contact:
    Cowan
    1-833-377-8447
    [email protected]
  • URL (Website): https://uhip.ca/

University of Ottawa
613-562-5847
[email protected]

StudentCare

  • Language: Bilingual
  • Description: The supplementary coverage plan (dental, vision, travel) for undergraduate uOttawa and Saint-Paul University students.
  • Contact:
    University of Ottawa Students’ Union Care Office
    UCU 031B
    613-683-8511
  • URL (Website): https://studentcare.ca/rte/en/IHaveAPlan_Ottawa_Home

Graduate Student’s Association des étudiant.e.s diplômé.e.s (GSAÉD)

  • Language: Bilingual
  • Description: The supplementary coverage plan (dental, vision, travel) for graduate uOttawa students, offered by GreenShield Canada.
  • Contact:
    GreenShield Canada
    1-888-711-1119
  • URL (Website): https://gsaed.ca/en/services/

uOttawa: Community Legal Clinic

The Free Store

  • Language: Bilingual
  • Description: Members of the uOttawa community (students, staff, alumni) can drop off the stuff they don’t need anymore and pick up items that they want.
    The goal of the service is to create a waste-free, sustainable campus.
    Common items found in the store include: clothing, footwear, towels, blankets, office supplies, kitchenware, electronics, lamps, textbooks, and novels.
  • Contact:
    100 Thomas More Private #102
    Ottawa, ON K1N 6N5
  • URL (Website): https://www.uottawa.ca/campus-life/campus-sustainability/activities-initiatives/free-store

uOttawa: Housing and Residence Life

  • Language: Bilingual
  • Description: Students can apply for residence or search for off-campus housing with the help of knowledgeable University of Ottawa staff.
  • Contact:
    Residence Client Services
    90 University Pvt #143
    Ottawa, ON K1N 1H3
    613-562-5885
    Or 1-888-564-4545
    [email protected]
  • URL (Website): https://www.uottawa.ca/campus-life/housing

uOttawa: Human Rights Office

  • Language: Bilingual
  • Description: A service that supports the University of Ottawa in maintaining a learning environment that fosters understanding and respect for the dignity of the University community.
    On the page, students can consult the Sexual Violence: Support and Prevention website, as well as the Accessibility Hub.
  • Contact:
    1 Stewart St #121
    Ottawa, ON K1N 6N5
    613-562-5222
    [email protected]
  • URL (Website): https://www.uottawa.ca/about-us/respect

uOttawa: Undergraduate Medical Education (UGME) Student Affairs Office

Fees and Financial Support for Undergraduate Students

  • Language: Bilingual
  • Description: Financial support for undergraduate students.
    The page includes financial aid information, a university fee calculator, and scholarships and awards.
  • Contact:
    Financial Aids and Awards
    Desmarais Building
    55 Laurier Ave East #3156
    Ottawa, ON K1N 6N5
    [email protected]
  • URL (Website): https://www.uottawa.ca/study/fees-financial-support

InfoService
Tabaret Hall
550 Cumberland St #129
Ottawa, ON K1N 6N5

uOttawa: Academic Reset

  • Language: Bilingual
  • Description: Through this program, students who are experiencing academic difficulties can choose to exclude marks from 9 to 30 units (3 to 10 courses) among their first 30 completed units at uOttawa. In this way, certain marks are excluded from their grade point average.
  • Contact: -
  • URL (Website): https://www.uottawa.ca/study/academic-support/academic-reset

uOttawa: Official Languages and Bilingualism Institute (OLBI)

uOttawa: Mentoring and Peer Support

uOttawa: 14 Top Study Strategies

The uOttawa Card

Academic Support

  • Language: Bilingual
  • Description: Students can navigate the page to find the resources and support that they need, including support from their faculty, Academic Accommodations, Academic Reset, and the Academic Writing Centre.
  • Contact: -
  • URL (Website): https://www.uottawa.ca/study/academic-support

Adult ADHD Centre: Navigating your ADHD