Enrolment Help Centre

Whether you are a new student or you need to refresh your memory, our regional mentor support team is here to help you.  We can answer general questions, help you through the enrolment process (using uoZone) or offer support if you’re having difficulties. You can get answers to questions on just about anything related to course enrolment and get help with enrolment for the Fall and Winter terms.

Contact us

When contacting us, you'll need to provide your first name, last name, student number, date of birth and the name of your program.

  • Telephone: 613-562-5252
  • Toll-free (Canada and U.S.): 1-877-562-5250
  • Email: mentors@uOttawa.ca
  • A chat service (will be available starting May 23)
Information IconIf you have specific questions about your program, or need more details about course selection or advanced standing, we'll put you in contact with the right person in your faculty.

Hours of operation

Regular hours (Monday to Friday from 8:45 a.m. to 3:30 p.m.)

  • May 23 to July 14, 2017

Extended hours (from 8 a.m. to 9 p.m.)

  • May 23, 24, 25, 30 and 31
  • June 6, 7, 13 and 14
Back to top