Enrolment support

In order to help you better understand how enrolment works at uOttawa, we have a number of resources available for you. Please don’t hesitate to use them if you need any assistance.

Student brigade

Our student brigade, a group of specially trained students, is available to help you and answer any questions you may have about enrolment. Until November 18, they will be at the brigade information kiosk in the University Centre (UCU) and circulating around campus. They can be easily spotted in their red and white hockey jerseys!

From November 19 until April 2017, you can contact brigade members at the email address or phone number below.

Contact information
uoBrigade@uOttawa.ca
Tel.: 613-562-5800 ext. 7352

Regional mentors

Throughout the year, regional mentors are available to provide you with support in your academic and student life and can answer questions on enrolment and other topics.

To get to know them, be sure to check out the regional mentor blog.

Contact information
mentors@uOttawa.ca
Facebook: find your group through the mentors' profiles in the regional mentor blog
Tel.: 613-562-5800 ext. 3414
Toll-free (from Canada and United States): 1-877-868-8292 ext. 3414

Enrolment Help Centre

From May to July, the regional mentor team runs the Enrolment Help Centre. Mentors can answer general questions, help you through the enrolment process (using uoZone) or offer support if you’re having difficulties. You can get answers to questions on just about anything related to course enrolment and get help with enrolment for the Fall and Winter terms.

Contact information and hours of operation
Please check back in March 2017 for the Centre’s cotact information and hours.

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