The University routinely makes large amounts of its institutional information publicly available on the University’s website. Under the Freedom of Information and Protection of Privacy Act (FIPPA), you have the right to request access to, and correction of, your own personal information if the desired information is not available on the University’s website.

Your right to make an information request

Complete the Access Request Form [PDF, 602KB]or write a letter stating that you are requesting information pursuant to the Freedom of Information and Protection of Privacy Act.

Be as specific as possible in describing the records you need: the more specific your request, the more quickly and accurately we can respond to it.

Be sure to check the personal information banks before filling out the Access Request Form [PDF, 602KB] to request personal information.

Pay the $5 application fee by cash, cheque (payable to the University of Ottawa), or money order.

If you are being represented by a third party, be sure to include a signed copy of the  Authorization Request Form for Representation [PDF, 489KB] when you submit the completed Access Request Form and the application fee.

Send the Access Request Form, Authorization for Representation form (if applicable), and application fee to the Chief Privacy Officer. 

The Access to Information and Privacy Office (AIPO) will make every reasonable effort to respond to your request within 30 calendar days of receipt of your request, as prescribed by FIPPA. However, the Director may extend this deadline in accordance with FIPPA.

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How the university handles access information requests

To learn more about how the university handles access information requests, read the university’s procedure.
Procedure 20-5 – Handling Access to Information Requests

Your right to file an appeal

If you are not satisfied with the University’s decision with regard to your request for access to information or for a correction of your personal information (i.e. you are denied access to records, the fees charged are incorrect, etc.), you may appeal the decision of the Chief Privacy Officer's by filing an appeal with the Information and Privacy Commissioner of Ontario. 

You must file an appeal with the Commissioner no later than 30 calendar days after receiving notice of the decision you wish to appeal.

Information and Privacy Commissioner / Ontario
2 Bloor Street East, Suite 1400 
Toronto, Ontario 
M4W 1A8 

Telephone: 1(800)387-0073 
Fax: (416)325-9195  

Additional fees you may be charged for your request

Depending on the nature of your request, the following additional fees may apply:

Search for responsive records:

  • For personal information: No charge
  • For general information: $30/hour

Preparation of records for disclosure, including severing parts of the records:

  • For personal information: No charge
  • For general information: $30/hour
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Retention of your personal information

The University may no longer have a copy of the information you are seeking because it may have been retained and disposed of in accordance with the University’s records and retention schedule.
Learn more about the university’s record and retention schedule