Enrolment support

In order to help you better understand how enrolment works at uOttawa, we have a number of resources available for you. Please don’t hesitate to use them if you need any assistance.

Course enrolment – Where to start

Are you ready to enrol in your courses, but not sure where to begin? This video will show you a few easy steps to you get started. We also suggest that you consult the following resources: - Your course sequence - Our list of elective courses without prerequisites - A sample timetable to help you check different options

Search and Enrol in a Course

You have your course sequence. What next? This is a step-by-step guide to searching for a course subject or a specific course, and enrolling in a course.

My Academic Requirements

Ever wonder what courses you need to complete in order to graduate? Your “My Academic Requirements” contains this information. This video shows you how to read this information in your Student Center.

The Waitlist and Swap Function

Did you know we have a wait list when classes are full? This step-by-step guide shows you exactly how to use this tool. Be sure to use the “swap” function. You can automatically swap one course for another if a spot opens up for you!

Reserved Capacity

Ever wonder why a course is open but you can’t enrol in it? This quick video explains how seats are reserved in a course, and why a course might be open for some students and not for others!


Regional mentors

Throughout the year, regional mentors are available to provide you with support in your academic and student life and can answer questions on enrolment and other topics.

To get to know them, the activities they offer and how to contact them, check out the Regional Mentoring Centre.

Enrolment Help Centre

Whether you are a new student or you need to refresh your memory, our regional mentor support team is here to help you. We can answer general questions, help you through the enrolment process (using uoZone) or offer support if you’re having difficulties. You can get answers to questions on just about anything related to course enrolment and get help with enrolment for the Fall and Winter terms.

InformationIf you have specific questions about your program, or need more details about course selection or advanced standing, we'll put you in contact with the right person in your faculty.

Contact information

Be ready to provide your first name, last name, student number, date of birth and the name of your program.

Telephone: 613-562-5252
Toll-free (Canada and U.S.): 1-877-562-5250
mentors@uOttawa.ca

A chat service will be available starting May 21.

Chat with us

Office hours

Regular hours (Monday to Friday from 8:45 a.m. to 3:30 p.m.)

  • May 21 to June 28, 2019

Extended hours (from 8 a.m. to 8:30 p.m.)

  • May 21, 22, 23

Extended hours (from 8 a.m. to 6 p.m.)

  • May 28 and 29
  • June 4 and 5
  • June 11 and 12
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