Frequently asked questions


More frequently asked questions

The MyCreds™ website has a wealth of information to help you navigate the network, including how-to videos and support in case you run into technical difficulties, as well as an extensive list of frequently asked questions.
For more frequently asked questions, visit the MyCreds™ FAQ website.

Contact us

Have a question? Need help? 

Please send all enquiries about MyCreds™ by email to InfoService. This includes any questions related to fees, refunds, and how the system operates. We look forward to supporting you. 

Email us your questions.