The U-Pass program has been mandatory since its adoption by student referendum. If you meet one of the exemption criteria, submit your request before the deadline. No other reasons for exemption will be considered.

If you meet one of the exemption criteria, here is the procedure to withdraw from the U-Pass program:

  1. First check that the U-Pass program fees appear on your statement of account.
  2. Fill out the U-Pass exemption request form in uOzone.


  • You must only apply once. Late, incomplete, or retroactive applications will not be considered.
  • Once your request for opt-out is approved, you can no longer opt-in during the same term.
  • Allow at least 15 working days to process the request.
  • Be sure to submit all supporting documentation required. We may ask for additional supporting documents.
  • You will be notified by email once a decision has been made.
  • You may need to submit an exemption request each term.
  • Feel free to contact us if you are unsure.

When to submit an exemption

The U-Pass exemption form is available in uoZone as of:

•    Fall/winter term: August 15
•    Winter term: December 15
•    Spring/summer term: April 15

Dates to obtain a full refund

  • Spring/summer 2024 term ($223.48): May 24, 2024.
  • Fall 2024 term ($229.07) : September 27, 2024.
  • Winter 2025 term ($229.07): January 24, 2025.

Once the deadline has passed, the refunded amount will be prorated, based on the date the exemption request was approved and finalized. 

No refunds will be issued retroactively.

All refunds will be credited to the student’s account. If you have a credit on balance, you can request a refund online or simply keep the credit in your account to be applied to a future term.