Despite the harsh reality and the supply challenges that the pandemic brought, this project was widely successful. For this reason, we have decided to continue and maintain this service.
Even More Improvements
Of course, as with any good pilot project, we made some adjustments throughout the project in order to respond to the various challenges we encountered and to better position ourselves to meet the needs of our clients. Several benefits emerged from this project: an internal inventory brought higher operational efficiency in the delivery of equipment to the community, monetary savings associated with volume purchases, better alignment with the University’s IT security policies and enterprise architecture principles, and many other benefits.
Ongoing Efforts
As a continuation of this service, we are continuing to work with faculties and services to perfect all the processes surrounding this service. We have made some improvements in the order forms following the various recommendations obtained from our IT colleagues. To meet the needs of research, we have kept a hybrid approach to allow faculties to respond to these specific requests by placing their own orders through suppliers. Many changes are still to come to offer a better experience to our users. One thing is for sure, the centralized equipment distribution service is becoming more and more stable and efficient and we see only positive things for the future of this great initiative.