A digital innovation initiated by Health and Wellness in collaboration with Information Technology to support the mental health and well-being of students, faculty and staff; this intelligent assistant will be available 24/7, offering instant, confidential access to wellness resources, self-care strategies, and personalized guidance. Whether you're managing stress, looking for mental health services, or simply exploring ways to improve your well-being, the chatbot will be there to help—anytime, anywhere.
What Makes It Different?
Unlike traditional static web pages and classic chatbots, the Wellness Chatbot uses natural language processing and machine learning to understand user intent and provide tailored responses. It can:
- Recommend relevant campus services based on your needs.
- Facilitate appointment booking with an uOttawa doctor and/or mental health specialist.
- Offer bilingual support in both English and French.
- Recognize when a user may need urgent help and redirect them to professional support.
- Learn and improve over time based on user interactions.
This project reflects uOttawa’s commitment to leveraging AI technologies for human-centered outcomes. It’s not just a tool—it’s a digital companion designed to reduce barriers to support, encourage early intervention, and promote a culture of care across campus.
What’s Next?
The chatbot is set to launch in the upcoming academic term, we collaborates closely with students, staff, and wellness experts to ensure the tool remains inclusive, secure, and delivers meaningful impact.
As we roll it out, your feedback will help shape its evolution. Together, we’re building a smarter, more supportive university—one conversation at a time.