Exams are a vital, mandatory part of your academic journey. They can represent a large part of your final grade in a course. This page features resources to help you prepare for exams, as well as key information on exam procedures, schedules, important dates, cancellation and related academic regulations.

Technical support during exams

Due to various reasons, some exams will be conducted online. Here are the resources available to you during this crucial time.

To prepare – Your main resource for preparing for an exam is your professor. Ask your professor what to expect. You should also familiarize yourself with the platform that will be used. It may not necessarily be the same one for all your exams. Conduct a few tests beforehand to ensure that everything will work as planned on the day of your exam (platform, login, account, Internet connection).

During the exam – If you encounter problems after having taken all these precautions, the first resource you should turn to is still your professor. Contact the professor immediately to let them know and to get help. If the technical or access problems persist, contact the IT Service Desk by by chat, by phone at 613-562-5800, ext 6555, or by using the various help options on the IT web page. They offer help from Monday to Friday from 8:15 a.m. to 8 p.m., and on Saturdays and Sundays from 11 a.m. to 4 p.m. You can also get help at any time through the BrightSpace platform, by chat or by phoning 1-866-811-3201.

Open page of a calendar book

Dates and deadlines

For many of the important dates regarding exams, check the important academic dates and deadlines. You’ll find the date that the exam schedule is posted, the official exam period, the deferred exam periods and the date that the official final grades are posted. Select the term you are interested in and then Grades and exams.
Important academic dates and deadlines

Exam schedule

The exam schedule is usually posted about six weeks before the exam period. The exact date it will be posted is in the Important academic dates and deadlines. You can then find your schedule in uoZone (under Applications, select My Exam Schedule).

Check your exam timetable regularly — exam times and locations can change after the initial posting. Also, make sure you look for the information about your specific course sections when checking.

Some graduate and professional courses might not appear and certain programs might have a different exam schedule. If so, contact your faculty or school or visit its website.

When an exam needs to be rescheduled

Accommodations

Religious accommodations

If you wish to request accommodation for a final exam based on your religious observance, you must do so within five working days of the posting of the exam schedule (see the Important academic dates and deadlines).

For the request procedure, see Academic Regulation A-5 – Religious Accommodations.

Academic accommodations

If you wish to request accommodation for a final exam, please visit the Adapted exams web page.

Academic fraud and regulations concerning exams

Fraud

Academic integrity is fundamental to all academic activities. Academic regulation A-4 — Academic Integrity and Academic Misconduct defines what constitutes academic fraud and outlines its consequences, including sanctions. We encourage you to read more on academic integrity.

Regulations

Be sure you know about all the University’s regulations on exams. They cover behaviour during an exam, items you can and cannot bring into an exam, justifiable reasons to miss an exam or hand in an assignment late and destruction of unclaimed exams and assignments.